Indirect Sales Audit & Quality 2
Al Ahly Momkn for e-paym...
Posted 30+ days ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
1- Retail Audit & Compliance:
- Conduct monthly on-site visits to Retail locations to perform audits on cash handling, POS transactions and operation compliance.
- Identify gaps, risks, and non-compliance issues and escalate them as required.
2- Customer Centricity & Quality:
- Assess Customer Centricity standards and service quality in line with company policies and regulatory requirements.
- Utilize standardized audit checklists to evaluate each location or branch consistently.
3- Audit Feedback & Reporting:
- Prepare detailed audit reports for each site visit, including scores, findings, observations, and actionable recommendations.
- Provide clear feedback to retail site management to address audit findings and improve compliance and quality.
- Submit a final audit report covering all visited locations, highlighting risks and areas for improvement.
Desired Candidate Profile
Bachelor s degree.
- 1-2 years of experience in Fintech or Telecommunication is preferred.
- Strong knowledge in Microsoft office (Excel, Word, and PowerPoint).
- Basic understanding of cash handling procedures and POS transaction flows.
- Familiarity with audit principles, checklists, and scoring methodologies.
- Ability to review operational processes and identify gaps or risks.
Company Industry
- Recruitment
- Placement Firm
- Executive Search
Department / Functional Area
- Accounts
- Taxation
- Audit
- Company Secretary
Keywords
- Indirect Sales Audit & Quality 2
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