Indirect Sales Audit & Quality Supervisor

Al Ahly Momkn for e-payment

Posted 30+ days ago

Experience

3 - 5 Years

Job Location

Cairo - Egypt

Education

Bachelor of Technology/Engineering

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • Conduct regular audits on sales transactions, processes, and documentation to ensure full compliance with company policies, CB regulations, and industry standards.
  • Identify risks, violations, or fraud attempts and propose corrective/preventive actions.
  • Maintain detailed audit reports and follow-up on action items.
  • Monitor and ensure KYC, AML, and data privacy adherence in field operations. Quality Assurance:
  • Implement quality standards and performance benchmarks for indirect sales representatives.
  • Review client visits, and POS installations to ensure professionalism and accuracy.
  • Analyze operational KPIs and recommend improvements to increase customer satisfaction and reduce service gaps.
  • Lead quality improvement initiatives and assist with setting SLAs.

Desired Candidate Profile

  • Minimum 3-5 years of experience in E-payment, FinTech, or banking sectors.
  • Proven experience in sales auditing, training, or quality roles.
  • Experience managing or supporting a large-scale sales force (preferably indirect/outsource teams).
  • Strong knowledge of E-payment processes, POS systems, and digital finance operations. Excellent auditing, analytical, and reporting skills.
  • Solid understanding of compliance standards (CB, AML, KYC).
  • Strong communication, coaching, and presentation skills.
  • Proficient in Microsoft Office (especially Excel and PowerPoint); familiarity with CRM or auditing software is a plus.
  • Ability to travel to field branches if needed.

Company Industry

  • Internet
  • E-commerce
  • Dotcom

Department / Functional Area

  • Quality
  • Testing
  • QA
  • QC
  • Inspector

Keywords

  • Indirect Sales Audit & Quality Supervisor

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Al Ahly Momkn for e-payment

https://wuzzuf.net/jobs/p/jmbucpsiubmy-sales-audit-quality-supervisor-al-ahly-momkn-for-e-payment-cairo-egypt