Indoor Sales Executive Pneumics Automation Systems Trading LLC

Sales & Business Development

• Handle customer inquiries received through phone calls, emails, WhatsApp, and walk-in clients.

• Understand customer requirements and recommend suitable products, solutions, and alternatives.

• Prepare accurate techno-commercial quotations based on customer specifications and project requirements.

• Conduct regular follow-ups on quotations and inquiries to convert leads into confirmed sales orders.

• Develop and maintain strong relationships with existing and potential customers.

• Support the sales team in achieving monthly and quarterly sales targets.

• Identify opportunities for upselling and cross-selling company products and services.

Customer Coordination

• Provide timely responses to customer queries regarding pricing, product availability, technical details, and delivery schedules.

• Coordinate with customers regarding order confirmations, modifications, and delivery updates.

• Ensure high levels of customer satisfaction through professional communication and prompt support.

Order Processing & Documentation

• Generate quotations, delivery orders, invoices, and related sales documents using Tally and Microsoft Excel.

• Maintain proper records of inquiries, quotations, sales orders, and customer communications.

• Ensure all sales documentation is accurate and properly updated in the system.

Internal Coordination

• Coordinate with the procurement team for material availability and sourcing of required items.

• Work closely with warehouse, packing, and logistics teams to ensure timely order preparation and dispatch.

• Coordinate with drivers and delivery personnel regarding delivery schedules, locations, and documentation requirements.

• Liaise with the outdoor sales team regarding customer requirements, project updates, and sales opportunities.