Indoor Sales
Malia Group
Posted 30+ days ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Job Purpose
Responsible for providing excellent customer service and reaching targeted figures by promoting the
company s image and ensuring customer satisfaction and retention
Perform duties in accordance with Malia Group policies and procedures
Duties and Responsibilities
On Sales
-Reach POS weekly/monthly target and maintain ranking standard
-Handle the opening, closing of the shop and maintain work area in a clean and organized manner
-Maximize volume and value of sales while dealing with customer
-Optimize stock management and ensure healthy stock levels (replenish stock level, items transfer, daily
count...)
-Report important sales rotation, daily sales activities, raised complaints, store activities
-Create and update POS clients database
-Participate in management meetings and take responsibility for sales improvement initiatives
On Customer Service
-Ensure excellent customer service (consultancy, customer complaints handling, returns...)
-Conduct post sales follow-up (call customers to ensure satisfactory result after use of product) and any
sales calls to customers (call to inform about sale periods)
-Provide recommendations regarding the improvement of customer sales and retention tools
On Compliance
-Abide by invoicing procedure of assigned POS, adequate storage, shelving and visibility
On Branding
-Contribute in the brand's marketing activities (suggest ideas to boost sales while maintaining expenses
within budget)
Education:
Undergraduate, Technical Degree or equivalent Diploma
Experience:
1 to 2 years of experience in retail fashion sales
Responsible for providing excellent customer service and reaching targeted figures by promoting the
company s image and ensuring customer satisfaction and retention
Perform duties in accordance with Malia Group policies and procedures
Duties and Responsibilities
On Sales
-Reach POS weekly/monthly target and maintain ranking standard
-Handle the opening, closing of the shop and maintain work area in a clean and organized manner
-Maximize volume and value of sales while dealing with customer
-Optimize stock management and ensure healthy stock levels (replenish stock level, items transfer, daily
count...)
-Report important sales rotation, daily sales activities, raised complaints, store activities
-Create and update POS clients database
-Participate in management meetings and take responsibility for sales improvement initiatives
On Customer Service
-Ensure excellent customer service (consultancy, customer complaints handling, returns...)
-Conduct post sales follow-up (call customers to ensure satisfactory result after use of product) and any
sales calls to customers (call to inform about sale periods)
-Provide recommendations regarding the improvement of customer sales and retention tools
On Compliance
-Abide by invoicing procedure of assigned POS, adequate storage, shelving and visibility
On Branding
-Contribute in the brand's marketing activities (suggest ideas to boost sales while maintaining expenses
within budget)
Education:
Undergraduate, Technical Degree or equivalent Diploma
Experience:
1 to 2 years of experience in retail fashion sales
Company Industry
- Retail
Department / Functional Area
- Sales
- Business Development
Keywords
- Indoor Sales
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