Inspection Operations Coordinator

SGS

The Operations Coordinator is responsible for end-to-end coordination and communication with clients, terminals, agents, and laboratories to ensure efficient execution of Q+Q (Quantity & Quality) inspection activities. This role involves thorough job assignment, compliance monitoring, document verification, and performance reporting in line with SGS and international standards.

• Operate in strict adherence to the SGS Code of Integrity and QHSE policies.
• Review nomination orders and assess operational feasibility, including site limitations, safety, and compliance.
• Communicate effectively with clients and provide timely confirmations, updates, and notifications of deviations or abnormalities.
• Assign field inspectors with clear instructions and ensure understanding of job scope.
• Oversee field operations to ensure full compliance with SGS SOPs, safety protocols, and international standards.
• Investigate and report any inspection-related irregularities or non-conformances.
• Review and verify field documents before submission to clients.
• Coordinate with admin for timely report preparation and invoicing.
• Monitor inspector performance and provide feedback to line managers.
• Support training and skill development of field staff.
• Ensure equipment calibration records are maintained and updated.
• Participate in client meetings and provide quotations where required.
• Ensure proper housekeeping and safety across operational storage and disposal areas.
• Conduct risk assessments as needed and intervene in unsafe practices.