Institutional Operations Analyst

CMC Markets

We have an exciting opportunity for a Institutional Operations Analyst to join our team in Dubai.Within this role you will provide technical operational support to CMC Connect team and the Institutional client base for the entire client experience, from pre-sales testing to onboarding, facilitation of ongoing trading activity and commercial configuration management. Additionally, to ensure connectivity with institutional clients and associated third party support providers is established and maintained.Key Responsibilities:Work closely with the CMC Connect Team to globally support the technical on-boarding of new clients, user acceptance testing and the launch of new processes, technology and productsUnderstand Institutional requirements from internal and external stakeholders. Liaise with IT and other relevant departments as required to test and rollout through the development lifecycleOn-going maintenance and monitoring of all relevant system configurations and back-office elements of the Institutional application stackDevelop internal and external relationships with key business stakeholders to include all aspects of the end-to-end process of clients connecting to the CMC Connect technology stack, from the client through to CMC s internal Networks Team and any third-party technology intermediaries such as MT4/5 Bridges as well as ECNsContribute to Institutional IT and product strategy, planning, development and delivery pipelineDevelop a good knowledge of the activities, revenue types and turnover remuneration of Institutional to support decision making and prioritisationAssist with the implementation of business controls around client set up and managementWork closely with the Business Operations team whilst carrying out daily Institutional tasksMaintain personal/professional development to meet the changing demands of the role, including all relevant regulatory and legislative trainingWhen dealing with all customers, clients or colleagues ensure that we provide a clear, fair and consistent high-quality service that presents a professional and positive image of CMC MarketsTake all reasonable steps to ensure appropriate confidentialityUndertake such other duties, training and/or hours of work as may be reasonably required, and which are consistent with the general level of responsibility of this role.KEY SKILLS AND EXPERIENCEExperience managing business process change and technology implementation projectsKnowledge of the Institutional derivatives business area preferableRelevant experience supporting Institutional electronic trading businessExperience in Web Services / API s platformExcellent understanding of FIX Established interest and awareness of financial marketsAbility to build solid working relationships with key stakeholders internal and externallyCommercially and strategically minded with a strong focus on client serviceStrong verbal and written communication skills as well as interpersonal skillsAbility to work and deliver on own initiative and to deadlinesStrong analytical and reporting skillsExcellent attention to detailCMC Markets is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age