Integrated Wellness Practitioner Six Senses

In this role, I will manage the efficient operation of my department to provide exceptional products and services within Six Senses brand operating standards and budget.

responsibility for the efficient operation in the following:

• Keep abreast of industry trends and practices and update knowledge and skills to improve the product and service offering.

• Processes will be constantly assessed and reviewed to remain relevant, innovative and in keeping with Six Senses wellness and sustainability practices.

• Assist on reviewing services, products and rates to remain relevant and in keeping with Six Senses wellness and sustainability practices.

• Assist on the efficient operation of the spa. In the event of guest complaints, I will effectively carry out service recovery or charge our hosts to do so to the satisfaction of guests.

• Regularly meet with Director of Wellness /Spa Manager to plan next steps in spa operations and liaise with involved departments.

• Knowledge of all facilities and services offered by the spa including type of treatments and services available as well as their selling status, and benefits of all package s plans, wellness plans and special promotions.

• Understand the policy on guaranteed reservations and no-shows.

• Support and follow up to ensure Visiting Experts calendar is in place and assist to develop spa packages and programs and to adapt spa menu aligning it with company updates, local market and guests requirements.

• Maintain documentation, reporting systems, contractual obligations, security and safety protocols, communications, product and service standards.

• A high standard of personal appearance, grooming and hygiene, plus comprehensive knowledge of safety, security and emergency procedures will be maintained by myself and all hosts in line with brand and statutory requirements.

• Ensure that interaction and communications between departments within the property are clear and effectively maintained to support the smooth running of the property.

• Ensure that all activities within my department are carried out ethically, honestly and within the parameters of local law.

• Attend or conduct the designated meetings and briefings as instructed by the General Manager with a two-way flow of pertinent information and communications.

• Perform any additional duties given to me by the General Manager.

Qualifications

• A degree or certification of the following: Allopathic Doctorate, Ayurveda Doctor/Physician, Siddha, Traditional Arabic and Islamic Medicine, Tibetan Medicine, Traditional Thai Medicine, Traditional Chinese Medicine, , Physiotherapy, Fitness and Nutrition, Naturopathy, Homeopathy, Anatomy and Physiology and/or similar health related fields or have broad knowledge on anatomy and physiology and massage therapy.

• Technical skills include Advanced MS Office Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including POS, PMS and CRM platforms.

• I will maintain a thorough understanding of Six Senses in terms of guidelines, rules and regulations, brand and operating standards, facilities and services.