Intermediate Account Manager

Soft Flow SCS

Posted 30+ days ago

Experience

2 - 7 Years

Job Location

Lebanon - Lebanon

Education

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Build and maintain trusted, long-term relationships with clients, understanding their business needs and challenges.

Coordinate with technical and sales teams to deliver tailored IT solutions, including Microsoft, UiPath, and custom offerings.

Identify opportunities for upselling and cross-selling, expanding the scope of services provided to each client.

Address client concerns promptly, ensuring high levels of satisfaction and retention.

Prepare and present account reviews, proposals, and performance reports.

Keep accurate records of client interactions, opportunities, and progress in the CRM system.

Work closely with internal teams to ensure seamless project delivery and continuous improvement.

Stay informed about IT trends and our evolving solution portfolio to provide relevant advice to clients.

Desired Candidate Profile

Female professional with a passion for IT, client service, and business development

2+ years of experience in account management, client relations, or business development (IT sector preferred)

Excellent communication, negotiation, and interpersonal skills

Tech-savvy, quick to learn new platforms and solutions

Strong organizational skills and attention to detail

Self-motivated, proactive, and results-oriented

Familiarity with CRM tools and account management processes

Bachelor s degree in Business, Marketing, IT, or a related field is an advantage

Ability to work independently and collaboratively in a fast-paced environment

Problem-solving mindset and commitment to delivering outstanding client experiences

Company Industry

Department / Functional Area

Keywords

  • Intermediate Account Manager

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