Internal Operations Specialist

Scale Army

Role Overview:
The Internal Operations Specialist will play a key role in organizing internal systems, managing documentation, and supporting leadership through effective meeting management and operational coordination. The ideal candidate is proactive, highly organized, and tech-savvy, with a proven ability to manage digital workflows and optimize internal processes in a fast-paced environment.

Key Responsibilities:

• Oversee the company s digital organization across Microsoft 365, Teams, SharePoint, OneDrive, and Google Workspace.
• Develop and maintain clear folder structures, naming conventions, and permission frameworks.
• Create and manage internal documentation systems with version control and easy access.

Meetings & Documentation:

• Coordinate internal and leadership meetings, ensuring agendas, notes, and follow-ups are well managed.
• Track and follow up on action items and maintain records of meeting cadences.
• Prepare detailed agendas and summaries for key meetings and company events.

Internal Enablement:

• Update internal decks, slides, and documents to reflect current initiatives and KPIs.
• Manage vendor lists, track performance, and optimize the tech stack for efficiency.
• Maintain and update the company s organizational chart.

Strategic & Operational Support:

• Track and report on OKRs and KPIs, aligning with leadership on company-wide goals.
• Support logistics for board meetings, events, and off-site sessions.
• Coordinate internal communications and announcements.

Continuous Improvement & Innovation:

• Research and implement AI tools or software to streamline workflows.
• Drive process improvements and increase operational efficiency.