International Account Advisor - Telecom Support Agent
Sutherland
Employer Active
Posted 8 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
- Act as a front-line interface with US customers
- Role involves responding to customers over the phone and resolving their inquiries.
- Work remote from anywhere inside Egypt after 6 Months
- Maintaining the customer experience and providing the best image to the company.
- Provide excellent customer service to inbound callers.
- Solve customer concerns.
- Sell client products & offers.
Offered Package:
- Attractive Packages + Sales bonus scheme + Overnight Shift Allowance.
- Social Insurance and Private Medical Insurance Coverage.
- Fun team activities
Working conditions:
- 2 Days off per week
- Rotational shifts.
- 9 working hours including 1-hour Break.
- Transportation for Night and Overnight Shift
Desired Candidate Profile
Job Requirements
- Fluent in English C1 is a Must
- Graduates, Undergrads with no commitments & Dropouts are welcome to apply.
- Alexandria resident is a must.
- Egyptian Nationality is a must.
- Having ex. in Call Centre (English Account) is preferred.
- Soft and communication skills.
- Males & Females
Company Industry
- Telecom
- ISP
Department / Functional Area
- Telecom Engineering
- Communications Engineering
Keywords
- International Account Advisor - Telecom Support Agent
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