International Account Advisor - Telecom Support Agent

Sutherland

Employer Active

Posted 8 hrs ago

Experience

2 - 4 Years

Job Location

Alexandria - Egypt

Education

Any Graduation()

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • Act as a front-line interface with US customers
  • Role involves responding to customers over the phone and resolving their inquiries.
  • Work remote from anywhere inside Egypt after 6 Months
  • Maintaining the customer experience and providing the best image to the company.
  • Provide excellent customer service to inbound callers.
  • Solve customer concerns.
  • Sell client products & offers.

Offered Package:

  • Attractive Packages + Sales bonus scheme + Overnight Shift Allowance.
  • Social Insurance and Private Medical Insurance Coverage.
  • Fun team activities

Working conditions:

  • 2 Days off per week
  • Rotational shifts.
  • 9 working hours including 1-hour Break.
  • Transportation for Night and Overnight Shift

Desired Candidate Profile

Job Requirements

  • Fluent in English C1 is a Must
  • Graduates, Undergrads with no commitments & Dropouts are welcome to apply.
  • Alexandria resident is a must.
  • Egyptian Nationality is a must.
  • Having ex. in Call Centre (English Account) is preferred.
  • Soft and communication skills.
  • Males & Females

Company Industry

Department / Functional Area

Keywords

  • International Account Advisor - Telecom Support Agent

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