International Communications Assistant

M decins Sans Fronti res

The main duties will be:

1. Web/digital

• Under the guidance of the Content and Social Media Editors, prepare and publish content to msf.org in English and Arabic as needed;
• Supports the posting, publishing and reposting of social media content on institutional channels, based on key priorities and public positioning;
• Maintain the board of evergreen social media content, ensuring it is up to date and relevant
• Under the guidance of the Content and Social Media Editors, work on updating the content on the country and topic pages of msf.org, in both EN and AR.
• Under the guidance of the Content and Social Media Editors, engage in daily digital community management/monitoring across social media channels, including X, LinkedIn, BlueSky, WhatsApp and Facebook, managed by the International Editorial Unit.

2. International Activity Report (IAR)

• The assistant may assist the Content and Social Media Editors in preparing the IAR in EN and in AR via the following tasks:
• working on the maps used for the report, including producing information for the translators who will subsequently translate the report;
• writing and editing the captions for the photos;
• update certain pages of the report, such as the Contacts and About this Report pages;
• assist in uploading the digital version of the IAR to the country pages within msf.org;
• Other tasks as delegated.

3. Editorial

• Support in the production of short public reporting documents on specific crises and biggest countries of intervention for communications and fundraising purposes.
• Edit and proofread external communications in English and Arabic for publishing on MSF institutional channels.

4. Digital Engagement

• Update the list of MSF social media footprint with key information such as number of followers and contact details
• Support international social media structures with contacting focal points across the organisation
• Regularly browse digital platforms to help identify fake accounts and potential scams.
• Other tasks as delegated

4. AV supporting media database platform

• Review and complete information that is provided with audiovisual content on the media database
• Reach out to producers and/or content uploaders to collect missing information

5. Support MSF productions/initiatives monitoring

• Support the Communications and knowledge management adviser in compiling a list of global MSF communications initiatives (Comms Index)
• Support the triaging / archiving / organising of files on portals and repositories
• Support with the creation, follow up and analysis of feedback loops
• Help with the creation of tutorials and how to on the portal
• Check the contact list on regular basis and flag inaccuracies

6. Administrative

• Manage and maintain the board of content planning
• At times, the Communications Assistant may be asked to support the rest of the Communications team with administrative tasks.