Investigations Quality Assurance Consultant

Client of United Nation careers

- Result of Service:

• Quality Assurance of Investigation Outputs: 1) Reviewed and provided guidance on draft investigation reports and other investigative products, ensuring compliance with relevant regulations, policies, and standards. 2) Analyzed facts, findings, conclusions, and evidence to ensure accuracy, sufficiency, and adherence to due process and legal requirements.
• Mentorship and Capacity Building: 1) Provided ongoing support and mentorship to investigators, enhancing the quality, clarity, and thoroughness of written reports and outputs. 2) Delivered policy advice and training to investigators, promoting adherence to best practices and supporting professional development.
• Policy and Process Development: 1) Led the development and review of investigation policies to align with best practices and ensure compliance with internal standards. 2) Developed, reviewed, and updated investigation guidelines and standard operating procedures, integrating lessons from UNRWA Dispute Tribunal and UN Appeals Tribunal jurisprudence.
• Project Oversight and Team Support: 1) Supervised and supported investigators and intake personnel in assigned projects, providing guidance and ensuring efficient workflow. 2) Oversaw statistical tracking and reporting of activities and achievements for EU project-funded positions, contributing to transparent monitoring and accountability.
• Contribution to Learning and Development: 1) Participated in the design and implementation of the investigation learning and training development plan, ensuring investigators are equipped with the knowledge and tools for effective investigative practice.
• Overall Impact: 1) Strengthened the quality, consistency, and compliance of investigation processes and outputs. 2) Enhanced the skills and capacity of investigators, promoting professional growth and adherence to best practices. 3) Contributed to effective project management and reporting, supporting the EU project s objectives.

- Duties and Responsibilities:

• Reviews and provides guidance on draft investigation reports and other investigations products to ensure conformity with relevant regulations, rules, policies, and standards for the conduct of investigations. Reviews and analyzes facts, findings, conclusions, and evidence to ensure accuracy and sufficiency, including reviewing evidence and consideration of due process and substantive legal issues.
• Provides support and mentorship to investigators to enhance the quality of their written reports and other outputs.
• Leads the development and review of policies governing the Investigation function to ensure compliance with best practices for the conduct of investigations.
• Develops, reviews and updates guidelines and standard operating procedures to be used in investigation processes having regard to best practice and UNRWA Dispute Tribunal and UN Appeals Tribunal jurisprudence.
• Provides policy advice and training to investigators as required to ensure investigation conforms with best practices and participate in the development and implementation of the investigation learning and training development plan.
• Oversees and supports investigators and intake personnel, either as direct reports or working in a team, in the context of assigned projects.
• Oversees and reports on the statistical progress of the activities and achievements related to the EU project funded positions.