iSON Xperiences

Global leader in Customer Experience Management

  • Diversified Group

  • Institutional Brand

  • Fortune 500

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About iSON Xperiences

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iSON Xperiences is a global leader in business process outsourcing and customer experience management, with a rapidly growing presence across more than 19 countries and a dedicated workforce of tens of thousands of professionals delivering over 50 million customer transactions every month for a client base of more than 500 million customers worldwide. From humble beginnings in a single call center in Africa, iSON Xperiences has grown into a truly global organization, serving some of the world's most prominent brands across telecommunications, financial services, technology, retail, and government sectors. Driven by innovation and a deep commitment to leveraging advanced technology — including AI-powered customer interaction solutions and digital transformation capabilities — iSON Xperiences delivers measurable improvements in customer satisfaction, operational efficiency, and business outcomes for its clients. Guided by a strong culture of social responsibility and community development, iSON Xperiences remains committed to creating equal opportunities, empowering women, and making a lasting positive impact in every community in which it operates.

More Information

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Headquarter
Dubai, United Arab Emirates
Founded
2011(15 yrs old)
Employee Size
10001-50000
Company Revenue
US $100 million - US $1 billion

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Mission & Vision

Mission - To align talent, technology and processes to support and drive customer engagement and delight. Vision - iSON Xperiences is passionate about delivering service excellence and great customer experience.

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