IT Account Manager

Whitecollars

Job Title: Account Manager - IT Solutions
Company: Nahil Computers
Location: Riyadh, Saudi Arabia

About Our Client

Nahil Computers is a leading provider of innovative IT solutions in Saudi Arabia. They specialize in delivering cutting-edge technology products and services to businesses across various sectors.

Job Purpose

To manage and grow key client accounts while driving sales of our IT solutions through strong relationship management and technical understanding.

Key Responsibilities:

Client Managment

• Build & Nurture Relationships: Cultivate long-term partnerships with key decision-makers (CIOs, IT Directors) through strategic engagement
• Proactive Issue Resolution: Act as the first line of defense for client concerns, ensuring swift solutions
• Strategic Business Reviews: Conduct quarterly performance assessments to drive continuous ROI

Sales Growth

• Target Execution: Consistently meet and exceed sales quotas through consultative selling
  
• Unlock Potential : Identify hidden upsell/cross-sell opportunities in existing accounts

• New Business Hunting: Expand market footprint through strategic outreach

Technical Coordination

• Tech Translator: Explain IT fundamentals (CPUs/GPUs, NVMe/SATA SSDs) in business terms
• Infrastructure Expertise: Articulate value of servers, storage, and networking solutions
• Seamless Collaboration: Bridge communication between clients and technical teams

Project Management

• End-to-End Oversight: Manage project lifecycles from proposal to deployment
  
  
• Customer-Centric Handover: Ensure 100% satisfaction at project closure

Requirements

• Education
  Bachelor's degree in Business, IT, or related field

Experience

• 6-8 years in sales/account management
  IT/technology sales experience preferred

Skills

• Strong relationship management
  
  
• Excellent communication abilities
  
  
• Basic IT technical knowledge
  
  
• Time management and organization
  
  
• Negotiation and closing skills