IT Coordinator voco

Employer Active

Posted 13 hrs ago

Experience

1 - 5 Years

Job Location

Egypt - Egypt

Education

Bachelor of Science(Computers)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Every day is different at IHG, but you ll mostly be:

  • Providing first-level support for hardware, software, network, and system-related issues.
  • Assisting in the installation, configuration, and maintenance of IT systems and applications.
  • Monitoring system performance and ensuring proper backup, recovery, and data security procedures.
  • Supporting colleagues with troubleshooting IT problems and providing user training when needed.
  • Ensuring compliance with IHG IT policies, standards, and information security protocols.
  • Coordinating with external vendors and service providers for IT support and maintenance.
  • Assisting in the implementation of new systems, upgrades, and technology projects.
  • Maintaining IT inventory, licenses, and documentation.
  • Supporting hotel operations by ensuring reliable system availability (PMS, POS, email, internet, etc.).
  • Responding to urgent IT-related issues and providing timely solutions to minimize downtime.

Desired Candidate Profile

We are looking for an IT Coordinator who will play a vital role in supporting the hotel s information technology systems, ensuring smooth day-to-day operations, and maintaining compliance with IHG s IT standards and security policies.

What we need from you:

  • Bachelor s degree in Information Technology, Computer Science, or related field.
  • 1 3 years experience in IT support, preferably within a hotel or hospitality environment.
  • Knowledge of hotel systems such as Opera PMS, Micros POS, and Sun Systems is an advantage.
  • Strong troubleshooting, problem-solving, and communication skills.
  • Understanding of networking, servers, and IT security protocols.
  • Ability to prioritize and manage multiple tasks in a fast-paced environment.
  • Proficiency in MS Office and Windows-based applications.
  • Fluent in the English language.

Company Industry

  • Hotels
  • Hospitality

Department / Functional Area

  • IT Hardware Support
  • IT Hardware Repair & Maintenance

Keywords

  • IT Coordinator

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voco

At voco Cairo Arabella Plaza, the very first voco in Egypt, we believe in creating a welcoming atmosphere where our guests feel cared for and our colleagues are empowered to deliver memorable experiences.

https://careers.ihg.com/en/job-details/?jobref=IT%2BCoordinator%2B-%2Bvoco%2BCairo%2BArabella%2BPlaza%7cUK%7c153090

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