Send me Jobs like this
Experience
5 - 10 Years
Job Location
Education
Bachelors in Computer Application(Computers)
Nationality
Any Nationality
Gender
Any
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
• Provide first-line technical support to users with hardware and software issues. • Diagnose and troubleshoot desktop and system problems in a timely manner. • Install, configure, and upgrade desktops, laptops, and related hardware. • Manage and maintain user accounts within Active Directory environments. • Assist with the deployment and maintenance of software and updates. • Coordinate with the IT team for network troubleshooting and server issues. • Document support processes and maintain accurate support records and logs. • Provide training and guidance to users on IT processes and procedures. • Perform regular system backups and data recovery operations when necessary. • Ensure compliance with company policies and IT security standards. • Monitor system performance and make recommendations for improvements. • Assist in the planning and execution of large-scale IT projects and upgrad
Desired Candidate Profile
• Bachelor's degree in Computer Science or related field is preferred. • At least two years of experience in a desktop support role is required. • Strong knowledge of Windows and Mac operating systems is essential. • Proficiency with Active Directory and common network protocols is needed. • Excellent verbal and written communication skills are necessary. • Ability to troubleshoot and resolve technical issues efficiently is required. • Familiarity with remote support tools and VPN technologies is advantageous.
Employment Type
- Full Time
Company Industry
- Recruitment
- Placement Firm
- Executive Search
Department / Functional Area
- IT Software
Keywords
- Help Desk
- Customer Service
- Hardware Maintenance
- IT Support Specialist
- End-User Support Specialist
- Desktop Support Technician
- Troubleshooting
- IT Support
Dicetek LLC
Dicetek is a global IT Solutions and Services Company established in 2006 with its corporate headquarters in Singapore. We continue to expand our global network while providing value-added cost-effective consulting services to our clients. DICETEK has operational offices in India, UAE, Singapore & USA. As a world-class company with a regional focus, we primarily concentrate on providing Information Technology Solutions and Professional Consulting Services, across different verticals like Banking & Financial Services, Telecom, Government, Oil & Gas, Logistics, Supply Chain, Real Estate & Manufacturing. We have a solid reputation in the technology industry for providing excellent services to our clients. Our values are represented by our integrity, thought leadership, and commitment to maintaining a high-level of excellence in the constantly evolving world of Information Technology.
Read MoreRizwana Ashfaq Ashfaq - Manager- Talent Acquisition
Office No. 307 - 3rd Floor, New Century Tower, Port Saeed Road,Opp. Deira City Centre, Dubai - United Arab Emirates., Dubai, United Arab Emirates (UAE)