IT Executive

AccorHotel

Key Responsibilities

• Maintains and supports all IT systems including computers, servers, network devices, telephony, and POS systems
• Provides technical support to users and resolves hardware/software issues in a timely manner
• Installs and configures IT equipment for new and existing users
• Monitors system performance and ensures all systems are functioning efficiently
• Ensures proper backup procedures are in place and regularly tested
• Maintains IT security standards and ensures systems are protected against threats
• Controls user access and ensures permissions are aligned with job roles
• Coordinates with vendors for system maintenance and upgrades
• Maintains proper documentation of systems, licenses, and configurations
• Supports staff with basic IT training and system usage when required
• Assists with IT budgeting and submits reports to management
• Ensures all IT equipment is maintained in a safe and controlled environment
• Responds to IT emergencies and supports operational needs as required