IT Help Desk Technician

Tanta Motors

Employer Active

Posted on 30 Sep

Experience

1 - 3 Years

Job Location

Alexandria - Egypt

Education

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

The goal is to create value for clients that will help preserve the company s reputation and business.

  • Proven experience as a help desk technician or other customer support role
  • Tech savvy with working knowledge of office automation products, databases and remote control
  • Good understanding of computer systems, mobile devices and other tech products
  • Ability to diagnose and resolve basic technical issues
  • Proficiency in English
  • Excellent communication skills
  • Customer-oriented and cool-tempered

Desired Candidate Profile

We are looking for a competent strong>Help desk technician/strong> to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them./p>

An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers./p>

Company Industry

Department / Functional Area

Keywords

  • IT Help Desk Technician

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