IT Helpdesk
Client of NOK for Human Capital
Posted 30+ days ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Provide first-line technical support for hardware, software, and network issues.
- Troubleshoot, diagnose, and resolve IT incidents and service requests.
- Install, configure, and maintain user devices, applications, and peripherals.
- Escalate complex technical issues to higher-level support teams when needed.
- Maintain accurate records of incidents, solutions, and asset information.
- Support user onboarding, offboarding, and access management.
- Ensure compliance with IT policies, security standards, and best practices.
Desired Candidate Profile
Bachelors degree in Information Technology, Computer Science, or a related field.
- 1 3 years of experience in IT support, helpdesk, or technical support roles.
- Strong knowledge of Windows environments, basic networking, and common business applications.
- Ability to diagnose and resolve technical issues efficiently and professionally.
- Strong communication and customer service skills.
- Willingness to work on-site and provide hands-on technical support.
Company Industry
- IT - Software Services
Department / Functional Area
- Helpdesk
- Customer Service
- Telecalling
Keywords
- IT Helpdesk
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Client of NOK for Human Capital
NOK Human Capital is a leading HR consulting and talent acquisition firm with a global footprint and a proven track record of supporting Fortune 500 clients. We specialize in connecting top-tier talent with industry leaders, driving innovation, and fostering high-performance cultures across the MENA region and beyond.
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