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Experience
3 - 6 Years
Job Location
Education
Bachelors in Computer Application, Bachelor of Technology/Engineering
Nationality
Indian
Gender
Any
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Strategic IT Management
• Develop and implement the company’s IT strategy in alignment with organizational goals.
• Manage annual IT budgets and optimize costs through efficient vendor and asset management.
Infrastructure & Network Management
• Oversee server infrastructure (on-premise & cloud), firewalls, VPNs, and security protocols.
• Ensure 24/7 uptime and availability of systems across global branches.
• Lead the design and upgrade of network architecture to support scalability and redundancy.
Cybersecurity & Data Protection
• Implement and maintain cybersecurity policies, data backup, and disaster recovery plans.
• Conduct periodic security audits and risk assessments to protect company data.
Systems Administration & Applications
• Manage all enterprise systems including ERP (e.g., SAP, Oracle, Microsoft Dynamics), CRM, HRIS, and email platforms (e.g., Microsoft 365 / Google Workspace).
• Ensure smooth integration of new systems and oversee software license compliance.
User Support & Service Delivery
• Manage helpdesk operations to deliver timely IT support to internal users across regions.
• Establish and monitor IT SLAs, performance metrics, and escalation procedures.
Team Leadership & Vendor Coordination
• Lead and mentor IT teams across multiple offices; ensure knowledge sharing and skill upgrades.
• Coordinate with third-party vendors, ISPs, and hardware/software suppliers.
Innovation & Compliance
• Drive automation, cloud migration, and digitalization projects.
• Ensure IT compliance with ISO 27001, GDPR, and local UAE data regulations.
• Evaluate emerging technologies and make recommendations for adoption.
Reporting & Documentation
• Prepare periodic IT performance and audit reports for senior management.
• Maintain accurate IT asset registers, documentation, and policies.
Desired Candidate Profile
• Bachelor’s Degree in Information Technology, Computer Science, or related field (required).
• Master’s Degree in IT Management / Business Administration (preferred).
Certifications (Preferred / Advantageous)
• ITIL v4 Foundation or Intermediate
• PMP / PRINCE2 (for project management)
• Microsoft Certified: Azure Administrator / Solutions Expert
• Cisco Certified Network Professional (CCNP) / CCNA
• CompTIA Security+ or CISSP (for cybersecurity)
• ISO 27001 Lead Implementer (for information security governance)
Employment Type
- Full Time
Company Industry
Department / Functional Area
Keywords
- Strategic IT Planning & Budgeting
- Enterprise Infrastructure & Cloud Management
- Cybersecurity & Risk Mitigation
- Vendor & Contract Management
- Project Management & Process Improvement
- ISO27001
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Mars Investment LLC
Mars Investment LLC is a Dubai-based investment firm committed to driving innovation and sustainable growth across multiple sectors. The company focuses on strategic investments that align with the UAE's Vision 2030 and the nation's 50-Year Development Plan.
Sreekanth - Manager
Emaar Square Building 6, Dubai, United Arab Emirates (UAE)