IT Manager Strategic Gears 

The IT Manager oversees day-to-day tech operations, managing internal support, vendor relationships, and product delivery. This is a hands-on leadership role bridging business needs with technical execution across a growing consulting firm.

Responsibilities

• Vendor & ERP Management
• Own the relationship with the ERP implementation vendor across Finance, HRMS, Projects, and CRM modules
• Drive BRD development, UAT cycles, documentation, and go-live readiness
• Manage the ERP roadmap beyond initial implementation (Procurement, Resource Allocation, Reporting)

Infrastructure & Operations

• Oversee Microsoft 365 / SharePoint environment and Azure integrations
• Manage Slack workspace administration and integrations
• Ensure IT support SLAs across Riyadh, Egypt, and Qatar offices
• Maintain and improve internal tooling and automation

Product Oversight

• Guide product priorities for internal platforms and company website
• Support AI and data initiatives in collaboration with the Product Lead
• Coordinate with the regional on-demand team for design and front-end delivery

Governance & Compliance

• Oversee GDPR compliance for relevant operations
• Manage IT budgets, licensing, and vendor contracts
• Establish and maintain IT policies, security practices, and access controls

Strategic Planning

• Contribute to quarterly OKR planning for the tech function
• Report on progress, risks, and blockers to the Director of Technology