IT Project Manager

ZainCash

Project Coordination & Tracking

• Coordinate multiple IT projects covering applications, infrastructure, integrations, and security initiatives.
• Maintain consolidated project schedules, milestone plans, and dependency maps across all initiatives.
• Track and report progress against agreed timelines and deliverables.
• Highlight and escalate risks, blockers, or scope changes to responsible owners.
• Support project planning and alignment sessions with internal and external stakeholders.
• Maintain portfolio visibility for the IT leadership team.

Stakeholder Communication

• Serve as the central coordination point between IT delivery teams, business stakeholders, and external vendors.
• Consolidate project updates into structured reports and dashboards for management review. Facilitate clear, consistent communication across departments to ensure responsibilities and timelines are well understood.
• Coordinate and prepare materials for steering committees, ensuring updates are factual and actionable.
• Follow up on vendor deliverables and ensure commitments are properly tracked.

Planning & Alignment

• Support project initiation by coordinating definition of scope, objectives, and success criteria.
• Ensure alignment between IT sub-teams and business owners on priorities and dependencies.
• Monitor workload distribution across IT functions to identify resource or schedule conflicts.
• Maintain synchronization between projects and the overall IT roadmap.

Risk & Issue Coordination

• Identify and document project risks and issues in collaboration with responsible teams.
• Track mitigation actions and ensure timely follow-up.
• Ensure scope changes, delays, or impacts are properly evaluated and communicated.
• Participate in post-project review sessions to capture lessons learned and improvement actions.

Documentation & Reporting

• Maintain standardized documentation including project charters, progress reports, and closure summaries.
• Ensure project data accuracy in trackers and dashboards. Prepare periodic reports for IT management summarizing progress, risks, and expected outcomes.