IT Service Desktop

Smart Resourcing International

Dear Candidate,

Greetings from Smart Resourcing International!

We are pleased to inform you about an exciting job opportunity with our esteemed client Perfect Presentation (2P), Saudi Arabia.
For more information about the company, please visit: https://www.2p.com.sa

Open Positions

1 IT Service Desk 3 Vacancies

Salary: SAR 2500

Qualification:
Bachelor s Degree in Computer Science, Information Technology, or a related field.

Experience:
Minimum 3 years of experience in IT support or service desk operations.

Requirements:

• Strong knowledge of hardware, software, and network troubleshooting
  
• Experience with IT ticketing systems and remote support tools
  
• Familiarity with ITIL processes is an advantage
  
• Good communication and problem-solving skills
  
• Ability to handle user queries and provide technical support efficiently
  

Interview Topics / Questions May Include:

1. What is your daily schedule as an IT Support professional?
   
2. What is the difference between SLA and OLA?
   
3. What is the difference between an image and a golden image?
   
4. What types of hard disks are available in the market?
   
5. What are the types of RAM?
   
6. What are the types of hard disks?
   
7. How do you create a clone?
   
8. How do you prepare the Windows operating system and software (manual installation or through a deployment system)?
   

2 Low Current Technician 2 Vacancies

Qualification:
Diploma or Technical Degree in Electrical, Electronics, or Communication Engineering

Requirements:

• Strong diagnostic and troubleshooting skills
  
• Ability to read and interpret technical drawings and manuals
  
• Experience in preventive maintenance of low current systems
  
• Knowledge of CMMS systems is an advantage
  
• Good communication and teamwork skills
  

Documents Required

• Updated CV
  
• Passport Copy
  
• Experience Certificates
  
• Educational Certificates
  
• Recent Photograph
  

If you are interested in this opportunity, please share your updated CV at the earliest for shortlisting.

Best Regards,

Neha Jain
Assistant Manager Recruitment
Smart Resourcing International

+91 93114 30053
engineering.jobs@smartri.net
https://www.smartri.net
New Delhi, India