IT Service Manager Jobs in Dubai

• 2 - 4 Years
• Dubai - United Arab Emirates (UAE)

Responsible for IT operations, system management, cybersecurity, and project coordination, requiring strong technical skills and leadership in hospitality environments.

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

Manage service delivery, enhance client relationships, monitor service performance, lead teams, implement process improvements, and ensure project coordination.

• 8 - 10 Years
• Dubai - United Arab Emirates

Lead the design and implementation of IT service management frameworks, establish governance policies, and conduct risk assessments to enhance operational efficiency.

• 10 - 13 Years
• Dubai - United Arab Emirates

Lead pre-sales and solution development for IT Service Management, design operating models, and integrate automation while ensuring compliance and client engagement.

• 5 - 7 Years
• Dubai - United Arab Emirates

Responsible for leading agile teams, facilitating ceremonies, driving quality, and managing processes to enhance technology solutions and customer experience.

• 5 - 10 Years
• Dubai - United Arab Emirates

Responsible for leading scrum teams in IT infrastructure programs, ensuring quality delivery, and managing agile processes while fostering team development and communication.

• 5 - 10 Years
• Dubai - United Arab Emirates

Design and optimize IT Service Management processes, ensuring efficiency and customer satisfaction while guiding clients on ITIL 4 constructs and continuous improvement.

• 7 - 9 Years
• Dubai - United Arab Emirates

Define and implement PMO frameworks, manage ServiceNow projects, oversee budgets, and drive process improvements while engaging stakeholders effectively.

• 6 - 13 Years
• Dubai - United Arab Emirates

Lead QA efforts for ServiceNow modules, define test strategies, perform various testing types, and manage defects using JIRA/TestRail in Agile environments.

• 3 - 7 Years
• Dubai - United Arab Emirates

Lead architecture and implementation of secure on-premises ServiceNow deployment, requiring expertise in cloud strategies, infrastructure design, and governance practices.

• 4 - 6 Years
• Dubai - United Arab Emirates

Seeking an Arabic-speaking expert to optimize ITSM processes, document requirements, and drive continuous improvement in Service Management.

• 2 - 4 Years
• Dubai - United Arab Emirates

Gather and document business requirements, support Service Management processes, and develop user stories; fluent in Arabic with ITIL and ServiceNow certification.

• 1 - 3 Years
• Dubai - United Arab Emirates

Design and optimize service-based business processes, lead workshops, and support testing cycles with strong ServiceNow and ITIL 4 experience.

• 4 - 9 Years
• Dubai - United Arab Emirates

Lead design and optimization of ServiceNow processes, provide ITIL guidance, gather requirements, and mentor team members with strong stakeholder management skills.

• 5 - 15 Years
• Dubai - United Arab Emirates

Oversee ServiceNow managed services, ensuring compliance with SLAs and KPIs, driving customer satisfaction, and leading continuous improvement initiatives with a focus on automa...

• 4 - 6 Years
• Dubai - United Arab Emirates

Lead design and optimization of ServiceNow processes, provide ITIL guidance, gather requirements, and mentor team members with strong stakeholder management skills.

• 1 - 3 Years
• Dubai - United Arab Emirates

Analyze and improve business processes on the ServiceNow platform, requiring ITIL certification and strong communication skills for stakeholder management.

• 3 - 5 Years
• Dubai - United Arab Emirates

Deliver proactive and reactive support services, manage customer relationships, and drive continuous improvement in a cloud software environment using AI tools.

• 5 - 7 Years
• Dubai - United Arab Emirates

Oversee account development, implement sales strategies, build C-suite relationships, and drive CRM solutions while ensuring customer satisfaction and revenue growth.

• 3 - 5 Years
• Dubai - United Arab Emirates

Oversee CRM solutions sales, develop strategies, manage executive relationships, and drive customer engagement while leveraging AI and solution sales expertise.