IT Service Manager Jobs

• 6 - 13 Years
• Egypt - Egypt

Ensure alignment of IT metrics with organizational goals, oversee IT operations data management, and lead service level agreement development and ITSM tool management.

• 10 - 16 Years
• Dammam - Saudi Arabia

Develop IT strategy, optimize operations, ensure system availability and security; requires Bachelor's degree, ITIL certification, and extensive IT management experience.

• 7 - 12 Years
• Dubai - United Arab Emirates

The role involves reviewing ServiceNow processes, improving platform usage, and requires strong consulting experience, communication skills, and ITIL certification.

• 5 - 7 Years
• Casablanca - Morocco

Develop and configure ServiceNow ITSM processes, optimize Service Catalog, implement SLAs, and integrate with third-party applications while ensuring quality and maintainability.

• 5 - 8 Years
• Abu Dhabi - United Arab Emirates

Manage and optimize ITSM processes using ManageEngine, focusing on incident management, asset management, and ITIL-based service improvement with strong reporting skills.

• 5 - 13 Years
• Riyadh - Saudi Arabia

Responsible for managing Change Management operations, supporting stakeholders, and driving process improvements while ensuring compliance with ITIL best practices.

• 1 - 6 Years
• Saudi Arabia - Saudi Arabia

Manage service requests and incidents using ITSM tools, ensuring compliance and providing end-user support with strong documentation and communication skills.

• 5 - 9 Years
• Dubai - United Arab Emirates (UAE)

Manage service operations, budgets, vendor performance, and project delivery while requiring a Bachelor's degree in Engineering and strong analytical skills.

• 1 - 4 Years
• Doha - Qatar

Develop and maintain Microsoft infrastructure, perform system administration, ensure high availability, and support cloud services with strong DevOps and ITSM knowledge.

• 3 - 6 Years
• Dubai - United Arab Emirates (UAE)

Serve as the first contact for customers, manage incidents, ensure ITIL adherence, and possess ITIL certification and technical support skills.

• 3 - 6 Years
• Doha - Qatar

Perform advanced diagnostics, root-cause analysis, and manage OEM support while mentoring staff and providing technical assessments; requires Aruba or Cisco certification.

• 4 - 9 Years
• Dubai - United Arab Emirates (UAE)

Seeking a skilled ServiceNow Developer to design, configure, and support ITSM solutions, with expertise in JavaScript, REST APIs, and CMDB.

• 8 - 13 Years
• Dubai - United Arab Emirates

Facilitate Agile ceremonies, drive process improvement, support team development, and manage project delivery using Agile methodologies and leadership skills.

• 8 - 15 Years
• Dubai - United Arab Emirates (UAE)

Oversee the IT infrastructure, ensuring optimal performance and security for all systems and networks. Develop and implement IT policies and best practices to streamline operati...

• 12 - 15 Years
• Dubai - United Arab Emirates (UAE)

Oversee service delivery governance, manage IT operations, lead service desk and production support teams, ensuring SLA compliance and customer satisfaction.

• 3 - 7 Years
• Dubai , Sharjah - United Arab Emirates (UAE)

Provide first-line IT support, manage incident tickets, ensure SLA compliance, and possess strong communication skills with ITSM tools knowledge.

• 5 - 7 Years
• Dubai - United Arab Emirates (UAE)

Responsible for establishing, governing, and maintaining the Digital Infrastructure Asset and Configuration Management practice across the organisation. The role ensures accurat...

• 3 - 8 Years
• Al Kuwait - Kuwait

The role involves strategic leadership in IT services, focusing on technology infrastructure, cybersecurity, vendor management, and requires strong leadership and technical skills.

• 4 - 5 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide technical support for desktop and laptop devices, troubleshoot hardware and software issues, and manage user accounts while utilizing Microsoft products and ITIL processes.

• 3 - 6 Years
• Muscat - Oman

We are looking for Network Engineer: Bachelor’s in Networking/IT, 3–5 years’ networking experience. ITIL Foundation, CCNA and CCNP are required.

• 3 - 6 Years
• Muscat - Oman

We are looking for IT Asset Management Bachelor’s in Computer Science/IT-related field, with relevant experience in IT asset tracking, inventory, administration and reporting. I...

• 3 - 6 Years
• Sohar - Oman

We are looking for IT Helpdesk Support Bachelor’s in Computer Science/IT-related field, 3–5 years’ relevant experience; strong Windows/MS applications, desktop/laptop/printer an...

• 3 - 6 Years
• Nizwa - Oman

We are looking for IT Helpdesk Support Bachelor’s in Computer Science/IT-related field, 3–5 years’ relevant experience; strong Windows/MS applications, desktop/laptop/printer an...

• 3 - 6 Years
• Muscat - Oman

We are looking for IT Helpdesk Support Bachelor’s in Computer Science/IT-related field, 3–5 years’ relevant experience; strong Windows/MS applications, desktop/laptop/printer an...

• 4 - 6 Years
• Doha - Qatar

Support Incident and Problem Management processes, conduct root cause analysis, and coordinate teams for effective incident resolution and continuous improvement.

• 10 - 13 Years
• Al Kuwait - Kuwait

Owns L2/L3 support model, SLA governance, observability stack, incident management, and DORA metrics reporting. Own end-to-end project delivery, including planning, execution, m...

• 3 - 7 Years
• Doha - Qatar

Candidates will monitor and troubleshoot telecom networks, manage incidents, and ensure service assurance using various technologies and tools in a 24x7 environment.

• 5 - 10 Years
• Dubai - United Arab Emirates

Responsible for leading scrum teams, facilitating agile ceremonies, driving quality, and mentoring team members while ensuring effective communication and project delivery.

• 0 - 5 Years
• Amman - Jordan

Support the delivery and customization of ServiceNow solutions, develop technical skills, and assist in projects while pursuing certifications.

• 0 - 2 Years
• Amman - Jordan

Support the delivery and customization of ServiceNow solutions, develop technical skills, and assist in documentation and issue resolution while pursuing certifications.