IT Service Manager Jobs

• 3 - 16 Years
• Dubai - United Arab Emirates

Prepare test plans, conduct functional testing, and manage defects using Jira for quality assurance in IT services.

• 5 - 8 Years
• Dubai - United Arab Emirates (UAE)

Lead administration and enhancement of Symphony Summit AI IT Service Management platform, focusing on workflow automation, scripting, custom development, and reporting.

• 8 - 13 Years
• Oman - Oman

Develop and optimize IT Service Management frameworks, conduct assessments, standardize KPIs, and enhance service quality through collaboration and training.

• 1 - 7 Years
• Dubai - United Arab Emirates

Gather and analyze business requirements for ITSM processes using ServiceNow, collaborating with stakeholders and ensuring compliance with best practices.

• 2 - 7 Years
• Riyadh - Saudi Arabia

Lead ITIL-based service management processes, oversee ITSM tools, analyze infrastructure performance, and collaborate with teams for capacity planning and optimization.

• 7 - 12 Years
• Cairo - Egypt

Lead design and optimization of SaaS ITSM platform, implement integrations and automation, requiring ITIL knowledge and scripting proficiency.

• 2 - 7 Years
• Saudi Arabia - Saudi Arabia

Implement and optimize IT Service Management and Asset Management solutions, focusing on Ivanti Service Manager, while applying ITIL principles and collaborating with teams.

• 3 - 8 Years
• Dubai - United Arab Emirates

Enhance service efficiencies by managing ITSM processes, collaborating with IT teams, analyzing performance metrics, and providing training on ITSM tools.

• 10 - 15 Years
• United Arab Emirates - United Arab Emirates

The role involves managing IT service management projects, requiring expertise in cloud platforms, application modernization, and enterprise integration frameworks.

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Identify new business opportunities in IT managed services, manage sales cycles, and deliver tailored presentations while maintaining client relationships.

• 2 - 3 Years
• Austin Texas - United States Of America (USA)

Provide Level 1 and Level 2 IT support, troubleshoot hardware and software issues, and ensure compliance with security standards while demonstrating strong customer service skills.

• 4 - 7 Years
• Dubai - United Arab Emirates (UAE)

Provide 24 x 7 technical support, troubleshoot IT equipment, maintain network infrastructure, and coordinate with vendors and users for smooth operations.

• 5 - 10 Years
• Dubai , Abu Dhabi - United Arab Emirates (UAE)

Seeking Sales Account Managers with expertise in Digital Transformation and IT Services, responsible for client management, lead generation, and achieving sales targets.

• 0 - 5 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide technical IT support for engineering teams, manage software applications, ensure system compliance, and assist with data management in project environments.

• 17 - 25 Years
• Abu Dhabi - United Arab Emirates (UAE)

Develop strategies for business expansion, manage client relationships, oversee operations, and drive financial performance in technology integration and facilities management.

• 1 - 3 Years
• Morocco - Morocco

Provide level 2 application support on ServiceNow, diagnose incidents, collaborate with teams, and maintain documentation; requires knowledge of ITIL and scripting.

• 3 - 6 Years
• Dubai - United Arab Emirates (UAE)

Configure Health and Safety applications, build workflows and dashboards, implement access controls, and collaborate on solutions with strong JavaScript skills required.

• 2 - 6 Years
• Dubai , Abu Dhabi - United Arab Emirates (UAE)

Provide first-line customer support, manage inquiries, document interactions, escalate issues, and monitor service continuity with strong communication skills in Arabic and Engl...

• 10 - 15 Years
• Abu Dhabi - United Arab Emirates (UAE)

Lead enterprise architecture and ServiceNow implementations, manage service provider relationships, and enhance IT service delivery with strong analytical skills.

• 2 - 7 Years
• Riyadh - Saudi Arabia

Design and maintain ServiceNow applications, develop workflows, integrate with tools, and support users; requires Bachelor's degree and strong technical skills.

• 10 - 15 Years
• Abu Dhabi - United Arab Emirates

Lead ServiceNow solution delivery, manage a team, enhance client relationships, ensure project success, and implement continuous improvement processes.

• 3 - 8 Years
• Riyadh - Saudi Arabia

Lead ServiceNow implementation projects, manage scope, timelines, and budgets, ensuring effective communication; requires strong project management and Arabic communication skills.

• 11 - 17 Years
• Oman - Oman

Oversee IT and digital strategies, drive innovation, manage cybersecurity, optimize costs, and enhance customer experiences while developing high-performing teams.

• 6 - 11 Years
• Muscat - Oman

Oversee IT and digital strategies, drive innovation, manage cybersecurity, optimize costs, and enhance customer experiences while developing high-performing teams.

• 3 - 8 Years
• Riyadh - Saudi Arabia

Analyze business processes, lead workshops, and translate requirements into ServiceNow solutions, requiring fluent Arabic and experience in ITSM, IRM, ITOM, CSM, and SPM.

• 3 - 5 Years
• Riyadh - Saudi Arabia

Analyze business processes, lead workshops, and support ServiceNow implementations while requiring fluent Arabic and hands-on experience in ITSM, IRM, ITOM, CSM, and SPM.

• 5 - 7 Years
• Dubai - United Arab Emirates

Design and implement scalable ServiceNow solutions, oversee integrations, customize applications, ensure governance, and enhance user experience with strong problem-solving skills.

• 5 - 10 Years
• Riyadh - Saudi Arabia

Lead ServiceNow implementation projects, manage scope, timelines, and resources, ensuring effective communication and process improvements, fluent in Arabic.

• 0 - 5 Years
• Cairo - Egypt

Assist in design, configuration, and development of ServiceNow solutions, requiring knowledge of ITSM, JavaScript, and software development principles.

• 3 - 8 Years
• Riyadh - Saudi Arabia

Engage with clients to deliver tailored ServiceNow solutions, design applications, develop workflows, and provide training while ensuring ITSM best practices.