IT Services and Infrastructure Specialist

Client of Talent Blueprint FZ LLC

1. IT Infrastructure Management

• Install, configure, and maintain IT infrastructure including servers, networks, and end-user devices.
• Ensure reliable operation of LAN/WAN, Wi-Fi networks, and connectivity services.
• Monitor system performance and implement improvements where necessary.

2. IT Service Delivery & Support

• Provide on-site and remote technical support to staff, stakeholders, and event personnel.
• Manage service desk operations, incident resolution, and request fulfillment in line with SLAs.
• Troubleshoot hardware, software, and network issues efficiently.

3. Systems Administration

• Support and maintain core systems such as user access management, email, file services, and collaboration tools.
• Ensure proper configuration, patching, and updates of all systems.
• Maintain system backups and recovery procedures.

4. Event Technology Support

• Assist in the setup and operation of event-specific IT systems (e.g., accreditation, ticketing interfaces, media services).
• Support testing phases, rehearsals, and live event operations.
• Ensure all IT services are fully operational during match days and events.

5. Vendor & Stakeholder Coordination

• Coordinate with third-party vendors and service providers for infrastructure delivery and support.
• Work closely with internal technology teams and venue operations.
• Ensure timely escalation and resolution of complex technical issues.

6. Security & Compliance

• Implement and monitor IT security measures, including access control and endpoint protection.
• Ensure compliance with cybersecurity policies and data protection standards.
• Identify and mitigate risks related to IT infrastructure and services.