Posted on 2 Sep

Experience

0 - 2 Years

Monthly Salary

AED 2,500 - 3,000 ($676 - $811)

Education

Secondary School, Diploma

Nationality

Indian

Gender

Male

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • Diagnose and troubleshoot hardware and software issues across various platforms, ensuring minimal downtime for end-users.
  • Manage and maintain IT assets, including inventory tracking and lifecycle management of equipment to optimize resource utilization.
  • Provide timely support through various channels, including phone, email, and chat, ensuring a seamless user experience.
  • Document all technical issues and resolutions accurately in the ticketing system to enhance knowledge sharing and improve future troubleshooting.

Desired Candidate Profile

  • Bachelor's degree in Computer Science, Information Technology, or a related field, demonstrating a solid educational foundation in IT.
  • At least 2 years of hands-on experience in an IT support role, showcasing the ability to handle a variety of technical challenges.
  • Relevant certifications such as CompTIA A+, ITIL, or Microsoft Certified: Azure Fundamentals, proving a commitment to professional development.
  • Experience in a fast-paced environment, preferably in a corporate or tech-driven industry, indicating adaptability and resilience.

Employment Type

    Full Time

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CARBON GENERAL CONTRACTING L.L.C

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