IT Support Engineer

Al Raedah Finance

Employer Active

Posted 7 hrs ago

Experience

2 - 4 Years

Job Location

Riyadh - Saudi Arabia

Education

Bachelor of Science(Computers)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Responsibilities:

  • Mobilization Imaging and provision of Alraedah computers, mobile phones and 2FA.
  • Deskside Help Help users tie to the network, printers, file server, and resolve any technical issues.
  • Requirement to relocate and help remote site/users as needed.
  • Manage IT assets in ITSM and IT stockrooms.
  • Response to user tickets on time based on SLA s.
  • Set-up of network printers & scanners.
  • Work with IT network engineer.
  • Network deployment support.
  • Manage users & Manage access.
  • Deployment of Teams voice endpoints and help for conference calls.
  • Support of DLP, EDR and other systems deployment to end users.
  • Development of IT help guides and user training.
  • Support with IT procurement.

Skills:

  • Working within SAMA regulation is a plus.
  • Extensive familiarity with Windows operating systems, Office 365
  • Working knowledge of security software options and functionality preferred.
  • Strong analytical and problem-solving skills
  • Excellent communication skills (Arabic & English) both verbal and written.

Desired Candidate Profile

Minimum Qualifications:

  • Bachelor s degree in computer science or any related field.
  • ITIL certification or related certification is a plus.

Years of Experience:

  • 2-3 years of experience.

Company Industry

  • Banking
  • Financial Services
  • Broking

Department / Functional Area

  • IT Hardware Support
  • IT Hardware Repair & Maintenance

Keywords

  • IT Support Engineer

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Al Raedah Finance

https://alraedahcareers.elevatus.io/jobs/it-support-1758458720