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Experience
2 - 7 Years
Monthly Salary
AED 3,000 - 3,500 ($811 - $946)
Job Location
Education
Bachelors in Computer Application
Nationality
Any Nationality
Gender
Any
Vacancy
10 Vacancies
Job Description
Roles & Responsibilities
We are seeking a dynamic and hands-on IT Support Executive to provide technical assistance across our branches and corporate offices. The ideal candidate should have experience in both on-site field support and technical IT troubleshooting, ensuring smooth operations of systems, hardware, and applications.
Key Responsibilities:
- Provide on-site IT support across retail branches, warehouses, and offices.
- Troubleshoot and resolve hardware, software, and network issues.
- Perform desktop support, printer/scanner configuration, and break-fix maintenance.
- Handle IT service tickets, perform L1/L2 support, and escalate complex issues as needed.
- Support ERP/application-level troubleshooting.
- Install and maintain hardware components and network cabling.
- Coordinate with vendors for hardware installation and repair.
Key Areas:
Field Service Engineer, On-Site IT Support, IT Site Visit Executive, Field IT Support, IT Technician, Help Desk Support, L1/L2 Support, End User Support, System Support, Desktop Engineer, ERP Support, Break-Fix Support, Network Cabling, Hardware Installation, Onsite Ticket Handling.
Desired Candidate Profile
- Diploma or Bachelor's in IT/Computer Science or related field.
- 2–4 years of relevant experience in IT support or field service roles.
- Strong troubleshooting and communication skills.
- UAE experience and driving license preferred.
Employment Type
- Full Time
Company Industry
Department / Functional Area
Keywords
- Technical Support
- IT Support Executive
- IT Support Technician
- Technical Support Analyst
- Troubleshooting
- Desktop Support Engineer
- Hardware
- Help Desk Specialist
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Life Pharmacy
LIFE commenced its journey as a retail pharmacy group in 1996 and the strong impulse to perform has nurtured its growth over the last twenty years. Starting with one store, at present the organization has over 500+ retail outlets consisting of Pharmacies, Healthcare Hypermarkets, Health and Wellness stores catering to an average annual customer base of more than ten million walk-ins. LIFE is committed to deliver excellent growth in turnover and profitability by expanding its number of outlets and increasing presence to five times the current store count in the coming 4 years, increasing the current store count to 1500 by end of 2025. The Company operates a network of pharmacies located in business districts and other strategic locations and employs over 3000 professionals. LIFE Health Care Group introduced many innovative concepts in pharmaceutical distribution in the region. Notable among them include the first Healthcare Hypermarket in the GCC, the first Drive-Thru pharmacy in the Middle East, and the first Shop-in-Shop concept in healthcare in the region. Over the years LIFE has succeeded in adapting to changes in the profession of pharmacy retailing and in the field of retail management maintaining its position as an industry leader.
Read MoreAsif K - Assistant Manager - Talent Acquisition
Life Pharmacy Corporate Office , BB 12 , Bay suqare, Dubai, United Arab Emirates (UAE)