IT Support Field Engineer
HACEB SOLUTIONS PROVIDER
Employer Active
Posted 11 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
I. Core Technical Expertise
PC and End-User Devices
- Installation & Configuration: Expert ability to deploy, configure, and troubleshoot Windows 10/11 operating systems and standard business applications.
- Hardware Support: Proficiency in diagnosing, repairing, and replacing components in PCs, laptops, and peripherals (e.g., printers).
- Security: Experience with endpoint security and centralized antivirus/anti-malware solutions.
Server & Infrastructure
- Operating Systems: Proven experience installing, configuring, and supporting Windows Server (2016 or newer).
- Core Services: Mastery of fundamental server roles: Active Directory (AD), Group Policy Management (GPM), DNS, and DHCP.
- Virtualization: Hands-on experience with server virtualization platforms like VMware vSphere or Microsoft Hyper-V.
- Data Management: Experience implementing and managing various backup and disaster recovery solutions.
II. Networking Expertise
- Routing & Switching: Proficient in installing, configuring, and troubleshooting network hardware (switches, routers, access points) for small to mid-size environments.
- Protocols: Deep understanding of networking fundamentals, including TCP/IP, Subnetting, VLANs, and VPNs.
- Security Appliances: Practical experience with basic firewall configuration, rule management, and network security best practices.
- Troubleshooting: Ability to quickly diagnose and resolve complex network connectivity, performance, and latency issues across LAN/WAN.
III. Cloud and Microsoft 365 Administration
- M365 Setup & Administration: Comprehensive experience with initial Microsoft 365/Office 365 tenant setup and ongoing administration via the Microsoft 365 Admin Center and Entra ID (Azure AD).
- User Lifecycle: Expert management of user accounts, licenses, security groups, and onboarding/offboarding processes.
- Exchange Online: Experience with mailbox management, email routing, anti-spam configuration, and basic mail flow troubleshooting.
- Core Apps: Support and administration of SharePoint Online, OneDrive for Business, and Microsoft Teams.
Desired Candidate Profile
Company Industry
- IT - Software Services
Department / Functional Area
- Engineering
Keywords
- IT Support Field Engineer
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HACEB SOLUTIONS PROVIDER
HACEB is a leading provider of audit and consulting services with a strong presence in the Middle East. With decades of expertise, we empower organizations by delivering innovative solutions that drive efficiency, compliance, and growth. As strategic partners for Diligent in Saudi Arabia, UAE, Lebanon, Egypt, and Turkey, we bring cutting-edge governance, risk, and compliance (GRC) tools to our clients, enabling them to make informed decisions and achieve operational excellence.