IT Support For home appliances

Posted 30+ days ago

Experience

1 - 3 Years

Monthly Salary

SAR 2,500 - 5,000 ($676 - $1,351)

Job Location

Al Qasim - Saudi Arabia

Education

Bachelors in Computer Application(Computers)

Nationality

Indian, Sudanese, Pakistani

Gender

Any

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • Deliver exceptional technical support by troubleshooting hardware and software issues for end-users, ensuring minimal downtime.
  • Assist in the setup, configuration, and maintenance of computer systems, mobile devices, and peripherals to create a seamless user experience.
  • Manage ticketing systems to track incidents and resolutions, prioritizing issues based on urgency and impact to maintain service quality.
  • Conduct regular system audits and performance checks to identify potential issues and implement preventative measures proactively.

Desired Candidate Profile

  • Bachelor's degree in Information Technology, Computer Science, or a related field, showcasing a solid educational foundation.
  • 1-3 years of hands-on IT support experience in a fast-paced environment, demonstrating practical knowledge and skills.
  • Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or ITIL Foundation, validating expertise.
  • Experience with Windows and macOS operating systems, ensuring versatility in supporting diverse user environments.

Employment Type

    Full Time

Company Industry

  • Air Conditioning
  • Refrigeration
  • HVAC

Department / Functional Area

  • DBA
  • Datawarehousing (IT Software)

Keywords

  • Help Desk
  • System Maintenance
  • Customer Service
  • Technical Support Analyst
  • IT Support Specialist
  • IT Technician
  • IT Documentation
  • Desktop Support Technician

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For home appliances

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