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Education
Bachelor of Technology/Engineering(Computers)
Nationality
Any Arab National
Gender
Any
Vacancy
2 Vacancies
Job Description
Roles & Responsibilities
- Deliver exceptional technical support by troubleshooting hardware and software issues for end-users, ensuring minimal downtime.
- Assist in the setup, configuration, and maintenance of computer systems, mobile devices, and peripherals to create a seamless user experience.
- Manage ticketing systems to track incidents and resolutions, prioritizing issues based on urgency and impact to maintain service quality.
Desired Candidate Profile
- Bachelor's degree in Information Technology, Computer Science, or a related field, showcasing a solid educational foundation.
- 1-3 years of hands-on IT support experience in a fast-paced environment, demonstrating practical knowledge and skills.
- Experience with Windows and macOS operating systems, ensuring versatility in supporting diverse user environments.
- Strong problem-solving skills coupled with a methodical approach to diagnosing and resolving technical challenges.
- Ability to work well under pressure and manage multiple priorities, adapting to the dynamic needs of the organization.
Employment Type
- Full Time
Company Industry
- Accounting & Auditing
Department / Functional Area
- Helpdesk
- Customer Service
- Telecalling
Keywords
- Help Desk
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Albaseet accountaing
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