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Experience
0 - 1 Year
Monthly Salary
AED 3,000 - 5,000 ($811 - $1,351)
Job Location
Education
Bachelors in Computer Application(Computers)
Nationality
Any Nationality
Gender
Any
Vacancy
2 Vacancies
Job Description
Roles & Responsibilities
- Provide first-line support to users experiencing technical issues, ensuring timely and effective resolutions to minimize downtime.
- Diagnose hardware and software problems through remote troubleshooting tools, enhancing customer satisfaction with efficient solutions.
- Install, configure, and maintain operating systems and applications, ensuring compliance with organizational standards.
- Manage user accounts and permissions, safeguarding sensitive information while enabling appropriate access for all users.
Desired Candidate Profile
Bachelor's degree in Information Technology, Computer Science, or a related field, providing a solid foundation for technical skills.
Relevant certifications such as CompTIA A+, ITIL, or Microsoft Certified: Modern Desktop Administrator Associate, showcasing commitment to professional growth.
Experience in a fast-paced environment, exhibiting adaptability and quick problem-solving abilities under pressure.
Employment Type
- Full Time
Company Industry
Department / Functional Area
Keywords
- Systems Support Engineer
- Help Desk
- Customer Service
- IT Technician
- Desktop Support Technician
- Network Support Specialist
- Troubleshooting
- ITIL
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