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Experience
2 - 6 Years
Job Location
Education
Bachelors in Computer Application(Computers), Bachelor of Science(Computers)
Nationality
Any Nationality
Gender
Any
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
- System Maintenance: Regularly updating and maintaining computer systems, ensuring that all software and hardware are functioning correctly. This includes installing updates and patches, configuring new systems, and performing routine performance checks.
- Troubleshooting: Diagnosing and resolving technical issues reported by staff members. This involves understanding a variety of issues, from network connectivity problems to software malfunctions and hardware failures.
- Support: Providing technical support to all employees, which encompasses explaining complex technical information in a comprehensible manner to non-technical staff and ensuring they can use necessary technology effectively.
- Network Management: Setting up and maintaining the organizations IT network, including managing servers, routers, switches, and other networking equipment and ensure network security and efficiency.
- Data Security: Implementing and managing security protocols to protect against data breaches and cyber threats. This entails regular security audits, enforcing security policies, and educating staff on best practices.
- Documentation: Keeping detailed records of configurations, installations, and fixes performed. Documentation helps with tracking issues, managing inventories, and training new staff.
Desired Candidate Profile
QUALIFICATION STANDARDS, KNOWLEDGE & EXPERIENCE
- Operating Systems: Familiarity with Windows, macOS, Linux, and other operating systems, including their installation, configuration, and troubleshooting.
- Networking Tools: Proficiency with networking equipment such as routers, switches, and firewalls, along with tools like Wireshark and SolarWinds for network monitoring and troubleshooting.
- Remote Support Software: Tools like TeamViewer, AnyDesk, and Microsoft Remote Desktop to provide remote technical support.
- System Management Utilities: Use of configuration management tools like Microsoft Intune, SCCM (System Center Configuration Manager), Manage Engine, or NinjaOne for managing and automating IT infrastructure.
- Security Software: Knowledge of antivirus programs, firewalls, encryption tools, and other cybersecurity measures to protect the network and systems.
- Diagnostic Tools: Utilization of diagnostic software like HWMonitor, CPU-Z, and MemTest86 to analyze system performance and diagnose hardware issues.
EDUCATION & TRAINING
- Bachelors degree in computer science, Information Technology, or a related field (or equivalent experience)
COMPENSATION & BENEFITS
- Laptop/Workstation.
- Opportunity to visit and collaborate with other Duncan and Ross branches.
Employment Type
- Full Time
Company Industry
Department / Functional Area
DUNCAN AND ROSS MANAGEMENT CONSULTANCIES
Duncan & Ross Engineering & Technology offers integrated and customer oriented services in the different industries such as Energy, Utilities, Oil & Gas, Construction, Healthcare & Life Sciences, Banking & Finance, Technology, Media & Telecommunications, Aerospace & Defense, Transport & Railway. We support our clients with Engineering Services onsite and offsite and Technology Services (Cloud & Security, Applications, Data & Analytics). Duncan & Ross can draw on its worldwide network of human capital, engineering consulting and quality oriented solutions. Our customers will profit from these synergies that play an important role in the processing of our projects.
Read MoreFabien Claeys - Operations Director
Ubora Business Tower Level 705 Post Code: 5002353 Dubai Knowledge Village, Dubai, United Arab Emirates (UAE)