IT Support Gulf Indian High School

Employer Active

Posted 7 hrs ago

Experience

1 - 3 Years

Job Location

Dubai - United Arab Emirates

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Key Responsibilities:

  • Manage and provide technical support for a wide range of online student assessments, including:
    • CAT4
    • NGRT-A, NGRT-B, NGRT-C
    • IBT (International Benchmark Tests)
    • LOGIQIDS
    • PASS Surveys
  • Coordinate with teachers and academic teams to ensure smooth scheduling and execution of digital tests.

Digital Tools & Platform Support:

  • Provide full support for MS Teams and Office 365 applications used in teaching and learning.
  • Assist with onboarding and troubleshooting of digital learning platforms for students and staff.
  • Provide training and tech support during virtual classes and student tech-enabled activities.

ERP System Management:

  • Manage student records, attendance, and academic data through school ERP systems such as DC Netra.
  • Ensure data accuracy, user accessibility, and reporting functionality.
  • Coordinate with administration to improve workflow through ERP integration.

Documentation & Coordination:

  • Maintain logs of student data, digital assessment usage, and IT service tickets.
  • Collaborate with academic coordinators and the IT department to align support with school academic calendars.

Desired Candidate Profile

The IT Support (Student Matters Related) role is crucial for managing and supporting the school s digital infrastructure related to student services. The ideal candidate will provide technical support for school ERP systems, coordinate online assessments, and assist in integrating digital learning tools in daily school operations. A strong understanding of UAE school systems and immediate availability are essential for this role.

Company Industry

Department / Functional Area

Keywords

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Gulf Indian High School

https://gihsdubai.com/jobs/it-support-student-matters-related/