IT Support Specialist

Cairoscan

Employer Active

Posted 2 hrs ago

Experience

1 - 3 Years

Job Location

Egypt - Egypt

Education

Bachelor of Science(Computers)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Provide first-line technical support to end users (onsite and remote).

  • Install, configure, and maintain computers, printers, and network devices.
  • Support and maintain Hospital Information Systems (HIS), Radiology Information Systems (RIS), Laboratory Information Systems (LIS), and other medical software.
  • Troubleshoot hardware, software, and network issues in a timely manner.
  • Manage user accounts, access rights, and system permissions.
  • Ensure data security, confidentiality, and compliance with healthcare regulations.
  • Coordinate with vendors for system upgrades and maintenance.
  • Perform regular system backups and monitor IT infrastructure performance.
  • Document technical procedures and support activities.

Desired Candidate Profile

Bachelor s degree in Information Technology, Computer Science, or related field.

  • 1 3 years of experience in IT support.
  • Experience in healthcare, hospitals, diagnostic centers, or medical labs is preferred.
  • Knowledge of medical systems (HIS, RIS, LIS, PACS) is a strong advantage.
  • Familiarity with networking fundamentals (LAN/WAN, routers, switches).
  • Good understanding of cyber-security best practices.
  • Strong troubleshooting and problem-solving skills.
  • Excellent communication skills.

Company Industry

Department / Functional Area

Keywords

  • IT Support Specialist

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