Job Description

Roles & Responsibilities

About this Role:

Operational Support
Provide day-to-day IT support for hardware, software, permissions, and collaboration tools.
Troubleshoot and maintain local networks, AV systems, and employee devices (Mac, Windows, mobile).
Support IT needs in lab and manufacturing/test environments.
Escalate tickets to vendors and coordinate resolutions as needed.
Infrastructure & Application Administration
Scale and maintain virtualized and network infrastructure.
Manage onboarding/offboarding in collaboration with the People team.
Configure laptops and mobile devices using MDM solutions.
Maintain AV systems, local IT infrastructure, and administration of key systems including Jira, Netsuite, and others.
Documentation & Compliance
Document IT systems, processes, and policies to improve knowledge-sharing.
Contribute to regulatory and investigatory audits.
Support InfoSec initiatives and infrastructure hardening efforts.
Cross-Functional Collaboration
Partner with Test Infrastructure, Industrial Ops, People/HR, and Security teams to align IT systems with organizational needs.
Act as the point of contact for IT requirements across teams and vendors.

Must Haves:

6+ years of proven IT experience following industry best practices.
Strong understanding of corporate networking (LAN/WAN, VPN, firewalls).
Experience with SSO technologies and integrations.
Strong troubleshooting skills and ability to work independently.
Familiarity with Mac & Windows device management, MDM tools, and AV systems.
Knowledge of MFA, audit readiness, and security best practices.English fluency and excellent communication

Nice to Haves:

Experience using Linux as a desktop operating system.
Experience administering Atlassian tools (Confluence, Jira).Netsuite administration experience
Knowledge of industry-standard security practices and compliance frameworks.
Experience with cloud platforms and scalable infrastructure.

IT & Systems Administrator
Loft Orbital

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