IT Technician-Help Desk
SARL BIOLUX
Posted 30+ days ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Missions
Provide first-level technical support to users (hardware, software, networks).
Receive, analyze and resolve IT incidents (by telephone, email or in person).
Track requests through a ticket system and ensure they are processed on time.
Install, configure and maintain workstations, peripherals and software.
Carry out updates, patches and preventive maintenance interventions.
Profile
Good command of operating systems (Windows, Linux, macOS).
Knowledge of networks (TCP/IP, DHCP, DNS, VPN).
Office skills and collaborative tools (Microsoft 365, Google Workspace, etc.).
Listening and communication skills and customer service skills.
Desired Candidate Profile
Company Industry
- IT - Software Services
Department / Functional Area
- IT Software
Keywords
- IT Technician-Help Desk
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SARL BIOLUX
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