IT Training Mission
Kallassi Group
Posted on 27 Oct
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Responsibilities:
- Provide user assistance.
- Document user interactions.
- Run diagnostics to resolve user reported issues.
- Escalate issues to higher levels of support with more difficult cases.
- Install, make changes, and repair computer hardware and software.
- Train computer users and inform them about IT products and services.
- Communicate effectively with users to provide personalized support.
- Walk users through any technical issues they may be having.
Skills and qualifications:
- Strong analytical and problem-solving skills.
- Solid verbal and written communication skills.
- Willingness to learn new technologies and systems.
- A good understanding of hardware, computer systems, and software.
- Team-oriented mindset with an openness to constructive feedback.
Desired Candidate Profile
Skills and qualifications:
- Strong analytical and problem-solving skills.
- Solid verbal and written communication skills.
- Willingness to learn new technologies and systems.
- A good understanding of hardware, computer systems, and software.
- Team-oriented mindset with an openness to constructive feedback.
Company Industry
- IT - Software Services
Department / Functional Area
- IT Hardware Support
- IT Hardware Repair & Maintenance
Keywords
- IT Training Mission
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Kallassi Group
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