IT User Support Specialist
Arab Solutions
Employer Active
Posted on 7 Apr
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Key Responsibilities:
- Provide first-level technical support for hardware, software, and network issues
- Install, configure, and maintain desktops, laptops, printers, and applications
- Respond to user queries via phone, email, or ticketing system
- Troubleshoot and resolve IT issues in a timely manner
- Escalate complex issues to relevant teams when required
- Maintain IT assets and documentation
Requirements:
- Diploma or Bachelor s degree in IT or related field
- 2 4 years of experience in IT support / helpdesk
- Strong knowledge of Windows OS, MS Office, and basic networking
- Good communication skills
- Arabic is a plus
Desired Candidate Profile
Requirements:
- Diploma or Bachelor s degree in IT or related field
- 2 4 years of experience in IT support / helpdesk
- Strong knowledge of Windows OS, MS Office, and basic networking
- Good communication skills
- Arabic is a plus
Company Industry
- IT - Software Services
Department / Functional Area
- Helpdesk
- Customer Service
- Telecalling
Keywords
- IT User Support Specialist
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