ITSM Jobs in Dubai

• 6 - 12 Years
• Dubai - United Arab Emirates (UAE)

About the Role We are looking for an experienced Pre-Sales Engineer specializing in BMC Helix ITSM to support enterprise sales engagements. The ideal candidate will work closely...

• 8 - 12 Years
• Dubai - United Arab Emirates (UAE)

Manage IT service operations, incident and change management, ensuring ITIL compliance and continuous improvement while leading a professional team.

• 3 - 7 Years
• Dubai , Sharjah - United Arab Emirates (UAE)

Provide first-line IT support via phone, email, and remote support. Respond to customer queries and acknowledge incidents within defined SLAs. Log, categorize, and update incide...

• 5 - 7 Years
• Dubai - United Arab Emirates (UAE)

Responsible for establishing, governing, and maintaining the Digital Infrastructure Asset and Configuration Management practice across the organisation. The role ensures accurat...

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

Microsoft 365 Administration Administer Exchange Online, SharePoint Online, OneDrive, Microsoft Teams, and the M365 admin center. Manage the user lifecycle: provisioning, licens...

• 1 - 3 Years
• Dubai - United Arab Emirates (UAE)

Monitor IT systems and networks, perform troubleshooting, escalate issues, and maintain incident records in a 24×7 operational environment with strong communication skills.

• 0 - 6 Years
• Dubai , Abu Dhabi , Sharjah - United Arab Emirates (UAE)

Responsible for troubleshooting, managing desktop images, network connectivity, and supporting enterprise applications while documenting procedures and policies.

• 3 - 7 Years
• Dubai - United Arab Emirates (UAE)

Collaborate with the Sales team to deliver IT security solutions, requiring strong networking knowledge and hands-on experience with various security technologies.

• 4 - 8 Years
• Dubai - United Arab Emirates (UAE)

Lead project planning, delivery, and compliance in IT, utilizing Agile methodologies and technical knowledge in software development and integration.

• 2 - 7 Years
• Dubai - United Arab Emirates

We are looking for an experienced IT Support Engineer / IT Help Desk Specialist to provide first-line technical support and ensure smooth day-to-day IT operations within a profe...

• 10 - 15 Years
• Dubai - United Arab Emirates

The Customer Success Executive is responsible for providing strategic leadership and driving the execution of post-sales activities across our most valuable accounts within the ...

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

The ITIL Senior Analyst is responsible for designing, implementing, and optimizing IT service management (ITSM) and operational processes to enhance efficiency, security, and co...

• 8 - 12 Years
• Dubai - United Arab Emirates (UAE)

The Manager, IT Service Operations owns the operational backbone of the Infrastructure & Cybersecurity function. This role leads service desk operations, incident management, ch...

• 5 - 10 Years
• Dubai - United Arab Emirates

Provide L2/L3 operational support for applications within the confirmed service catalogue. The role coordinates with business users, technical teams and product vendors to resto...

• 3 - 5 Years
• Dubai - United Arab Emirates

Provide day-to-day operational support, configuration, and product setup activities on the DXC Assure V4 and Assure Health insurance platforms. Handle incident resolution, servi...

• 7 - 9 Years
• Dubai - United Arab Emirates

Job Description About the Role We are hiring a hands-on IT Engineering Manager to own the Enterprise Applications domain the devices, collaboration tools, and identity/access th...

• 3 - 7 Years
• Dubai - United Arab Emirates (UAE)

Position: Service Center Administrator / Data & Operations Analyst We are looking for a highly organized and analytical candidate with strong Microsoft Excel skills and previous...

• 5 - 10 Years
• Dubai - United Arab Emirates

At Emirates Group our Analytics Centre of Excellence (ACoE) is a centralized unit that provides data and analytics support to Emirates Group businesses. TThis allows our busines...

• 5 - 10 Years
• Dubai - United Arab Emirates

Receive, diagnose and resolve incidents and service requests through the approved ITSM platform and support procedures. Support laptops, desktops, operating systems, Microsoft 3...

• 5 - 10 Years
• Dubai - United Arab Emirates

Responsible for leading customer workshops, designing scalable ServiceNow solutions, and delivering technical presentations while collaborating with sales and delivery teams.

• 5 - 8 Years
• Dubai - United Arab Emirates

The role involves designing, implementing, and managing Delinea Privileged Access Management solutions, ensuring compliance and security across enterprise environments.

• 5 - 30 Years
• Dubai - United Arab Emirates

Responsible for solutioning in alignment with Presales/Product Director. Drives the design and proposition of technical and services solutioning for ServiceNow engagements as pe...

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Advanced Offensive Security (Red Teaming & VAPT) Lead and execute complex, manual Penetration Testing and Vulnerability Assessments across enterprise infrastructures. Perform ad...

• 3 - 8 Years
• Dubai - United Arab Emirates

WE RE HIRING FOR A DESKTOP SUPPORT ENGINEER IN DUBAI! Excis is a global IT support leader, driven by innovation and collaboration. We are seeking a customer-focused and enthusia...

• 5 - 9 Years
• Dubai - United Arab Emirates

Temporary IT Helpdesk Support Specialist --TAJMAC Global FZE-- Apply Now! Company: TAJMAC Global FZE Assignment Type: Temporary IT Helpdesk Support Services Assignment Location:...

• 3 - 8 Years
• Dubai - United Arab Emirates

Provide technical assistance for IT systems, troubleshoot issues, manage user accounts, and support cybersecurity initiatives with strong knowledge of Windows and networking.

• 1 - 5 Years
• Dubai - United Arab Emirates

We re supporting a leading organisation on a major ServiceNow transformation and are looking for a ServiceNow Consultant with strong experience across GRC, BCM & TPRM. This is a...