ITSM Jobs

• 7 - 12 Years
• Dubai - United Arab Emirates

The role involves reviewing ServiceNow processes, improving platform usage, and requires strong consulting experience, communication skills, and ITIL certification.

• 5 - 7 Years
• Casablanca - Morocco

Develop and configure ServiceNow ITSM processes, optimize Service Catalog, implement SLAs, and integrate with third-party applications while ensuring quality and maintainability.

• 5 - 8 Years
• Abu Dhabi - United Arab Emirates

Manage and optimize ITSM processes using ManageEngine, focusing on incident management, asset management, and ITIL-based service improvement with strong reporting skills.

• 5 - 13 Years
• Riyadh - Saudi Arabia

Responsible for managing Change Management operations, supporting stakeholders, and driving process improvements while ensuring compliance with ITIL best practices.

• 1 - 6 Years
• Saudi Arabia - Saudi Arabia

Manage service requests and incidents using ITSM tools, ensuring compliance and providing end-user support with strong documentation and communication skills.

• 1 - 4 Years
• Doha - Qatar

Develop and maintain Microsoft infrastructure, perform system administration, ensure high availability, and support cloud services with strong DevOps and ITSM knowledge.

• 3 - 6 Years
• Dubai - United Arab Emirates (UAE)

Serve as the first contact for customers, manage incidents, ensure ITIL adherence, and possess ITIL certification and technical support skills.

• 8 - 10 Years
• Abu Dhabi - United Arab Emirates (UAE)

Implement and support Oracle EBS and Fusion, develop RICEFW components, and manage Oracle ERP modules with strong SQL and PL/SQL skills.

• 5 - 9 Years
• Dubai - United Arab Emirates (UAE)

Manage service operations, budgets, vendor performance, and project delivery while requiring a Bachelor's degree in Engineering and strong analytical skills.

• 0 - 6 Years
• Dubai , Abu Dhabi , Sharjah - United Arab Emirates (UAE)

Responsible for troubleshooting, managing desktop images, network connectivity, and supporting enterprise applications while documenting procedures and policies.

• 4 - 9 Years
• Dubai - United Arab Emirates (UAE)

Seeking a skilled ServiceNow Developer to design, configure, and support ITSM solutions, with expertise in JavaScript, REST APIs, and CMDB.

• 8 - 12 Years
• Abu Dhabi - United Arab Emirates (UAE)

Responsible for designing and managing IT infrastructure, ensuring security compliance and optimal performance, with expertise in cloud, virtualization, and ITIL framework.

• 3 - 6 Years
• Dubai - United Arab Emirates (UAE)

Monitor IT dashboards for infrastructure, applications, and security, manage incidents, and follow ITIL processes in a 24/7 environment.

• 4 - 9 Years
• Dubai - United Arab Emirates (UAE)

Seeking an experienced Site Reliability Engineer with expertise in cloud platforms, automation, incident management, and AIOps for enterprise applications.

• 4 - 9 Years
• Dubai - United Arab Emirates (UAE)

Design and develop Generative AI applications using Python, LLMs, and RAG; strong problem-solving and communication skills required.

• 7 - 14 Years
• Abu Dhabi - United Arab Emirates (UAE)

Manage IT service delivery, security management, and support functions while leading multiple projects and ensuring compliance with cybersecurity best practices.

• 1 - 6 Years
• Cairo - Egypt

Coordinate IT Help Desk operations, resolve technical issues, provide user support, and maintain IT inventory; requires strong communication and problem-solving skills.

• 2 - 7 Years
• Fujairah - United Arab Emirates

Provide frontline IT support, resolve incidents, assist users, and ensure satisfaction while documenting solutions and coordinating with higher-level support.

• 2 - 3 Years
• Doha - Qatar

The role involves providing technical support, troubleshooting, and maintaining hardware and software while ensuring compliance with security policies and excellent customer ser...

• 5 - 10 Years
• Al Kuwait - Kuwait

Provide onsite IT support, troubleshoot devices, handle incidents, and ensure user satisfaction while coordinating with vendors and maintaining ticket updates.

• 2 - 7 Years
• Fujairah - United Arab Emirates

Provide frontline IT support, troubleshoot issues, assist users, and ensure satisfaction while documenting solutions and coordinating with advanced support teams.

• 0 - 5 Years
• Amman - Jordan

Support the delivery and customization of ServiceNow solutions, develop technical skills, and assist in projects while pursuing certifications.

• 0 - 2 Years
• Amman - Jordan

Support the delivery and customization of ServiceNow solutions, develop technical skills, and assist in documentation and issue resolution while pursuing certifications.

• 3 - 7 Years
• Dubai , Sharjah - United Arab Emirates (UAE)

Provide first-line IT support, manage incident tickets, ensure SLA compliance, and possess strong communication skills with ITSM tools knowledge.

• 12 - 15 Years
• Dubai - United Arab Emirates (UAE)

Oversee service delivery governance, manage IT operations, lead service desk and production support teams, ensuring SLA compliance and customer satisfaction.

• 4 - 9 Years
• Riyadh - Saudi Arabia

Provide L2/L3 support for ServiceNow, manage Change Management workflows, and ensure compliance with ITSM best practices in a banking environment.

• 4 - 9 Years
• Casablanca - Morocco

Manage M365 platform governance, automate workflows, support operations, and lead transformation initiatives with expertise in Microsoft technologies and scripting.

• 10 - 15 Years
• Abu Dhabi - United Arab Emirates

Lead technical presales for cloud solutions, design architectures, manage customer engagements, and ensure operational governance with strong cloud and IT infrastructure expertise.

• 3 - 8 Years
• Alexandria - Egypt

Manage IT infrastructure, administer Microsoft services, ensure cybersecurity, support cloud services, and provide technical guidance with strong networking and troubleshooting ...

• 5 - 10 Years
• Riyadh - Saudi Arabia

Coordinate and manage major incidents, ensuring rapid service restoration, effective communication, and post-incident analysis while adhering to operational procedures.