ITSM Jobs

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Lead ITSM solution implementation aligned with ISO 20000, design tools, conduct gap analysis, and deliver training for IT staff.

• 12 - 17 Years
• Saudi Arabia - Saudi Arabia

Provide L3 support for Capacity Management in banking, ensuring compliance, optimizing performance, and leading incidents with ITSM tools and ITIL processes.

• 5 - 7 Years
• Saudi Arabia - Saudi Arabia

Seeking a skilled developer to design and optimize ServiceNow ITSM and CSM solutions, with expertise in JavaScript, APIs, and Agile methodologies.

• 2 - 7 Years
• Saudi Arabia - Saudi Arabia

Implement and optimize IT Service Management and Asset Management solutions, focusing on Ivanti Service Manager, while applying ITIL principles and collaborating with teams.

• 2 - 7 Years
• Riyadh - Saudi Arabia

Lead ITIL-based service management processes, oversee ITSM tools, analyze infrastructure performance, and collaborate with teams for capacity planning and optimization.

• 7 - 12 Years
• Cairo - Egypt

Lead design and optimization of SaaS ITSM platform, implement integrations and automation, requiring ITIL knowledge and scripting proficiency.

• 3 - 7 Years
• Dubai - United Arab Emirates

Responsible for capturing reporting requirements, designing reports, analyzing data trends, and optimizing IT Service Management processes using various business intelligence to...

• 10 - 15 Years
• Amsterdam - Netherlands

Design and implement ServiceNow workflows and integrations, ensuring alignment with business requirements while troubleshooting technical issues and adhering to best practices.

• 8 - 12 Years
• Amsterdam - United Arab Emirates (UAE)

Develop and implement HR Service Delivery solutions on ServiceNow, focusing on automation, case management, and employee experience enhancements.

• 8 - 10 Years
• Amsterdam - Netherlands

Lead workshops to gather requirements, design ServiceNow FSM solutions, and implement integrations while providing expert guidance on field service management best practices.

• 3 - 7 Years
• Eindhoven - Netherlands

Develop and enhance ServiceNow Security Operations capabilities, focusing on automation, scripting, and integration while collaborating with stakeholders to meet business needs.

• 5 - 10 Years
• United Arab Emirates - United Arab Emirates (UAE)

Lead the configuration and integration of IBM Maximo and Tririga, manage asset lifecycle, and deliver advanced reporting and stakeholder training.

• 8 - 12 Years
• Abu Dhabi - United Arab Emirates (UAE)

Support M365 project team in problem management and operational service integration using ITIL, Jira, and Service Now for seamless Microsoft 365 integration.

• 3 - 8 Years
• Doha - Qatar

The role involves monitoring telecom networks, incident management, and operational support, requiring skills in network operations and ITSM tools.

• 7 - 14 Years
• Doha - Qatar

Define operator journeys, create UX artifacts, establish design systems, conduct usability testing, and optimize workflows for enhanced user experience.

• 8 - 15 Years
• Doha - Qatar

Expertise in cloud-native platforms, operational standardization, disaster recovery planning, and strong collaboration skills required for effective service management.

• 8 - 12 Years
• Abu Dhabi - United Arab Emirates (UAE)

Manage software licensing lifecycle, perform compliance analysis, support financial management, and utilize SAM tools for optimization in IT environments.

• 10 - 15 Years
• Abu Dhabi - United Arab Emirates (UAE)

Lead enterprise architecture and ServiceNow platform governance, ensuring alignment with business goals while managing ITSM and IT asset management initiatives.

• 5 - 10 Years
• Doha - Qatar

Lead BMC Helix ITSM implementation, gather requirements, configure modules, develop test plans, and provide training for optimal client workflows.

• 3 - 8 Years
• Doha - Qatar

The role involves managing the Service Management Automation platform, requiring IT Service Management expertise, configuration skills, and problem-solving abilities.

• 8 - 12 Years
• Dubai - United Arab Emirates (UAE)

Lead service delivery and governance for a government account, focusing on IT service management, customer experience, and operational excellence.

• 17+ Years
• Dubai - United Arab Emirates (UAE)

Seeking a senior Arabic-speaking Service Delivery Manager to oversee IT Managed Services, ensuring SLA compliance, stakeholder management, and team leadership across various IT ...

• 0 - 2 Years
• Beirut - Lebanon

Provide technical assistance, manage IT support, implement security policies, and maintain hardware/software while ensuring service levels and documentation.

• 1 - 3 Years
• Jordan - Jordan

Lead implementation of IT Service Management and Asset Management solutions, enforce ITIL processes, and optimize workflows with strong analytical and communication skills.

• 5 - 10 Years
• Cairo - Egypt

Gather and analyze business requirements for ITSM processes in ServiceNow, collaborate with stakeholders, and support implementation and continuous improvement.

• 10 - 15 Years
• Riyadh - Saudi Arabia

Lead and build the ServiceNow practice, oversee strategy and implementation, drive business development, and manage teams with ServiceNow expertise.

• 5 - 10 Years
• Cairo - Egypt

Lead design and implementation of ServiceNow solutions, manage integrations, apply ITIL principles, and mentor teams with strong ServiceNow and ITIL expertise.

• 5 - 12 Years
• Dubai - United Arab Emirates

The role involves supporting IT service delivery, managing relationships, and ensuring operational performance while possessing strong communication and organizational skills.

• 4 - 10 Years
• Egypt - Egypt

Job Description: The ServiceNow CSM Implementer / Administrator is responsible for the implementation, configuration, and ongoing operational support of the ServiceNow Customer ...

• 5 - 10 Years
• Riyadh - Saudi Arabia

Lead technical operations ensuring 99.99% availability, ITSM compliance, security adherence, and continuous improvement while managing stakeholders and vendors.