ITSM Jobs

• 6 - 12 Years
• Dubai - United Arab Emirates (UAE)

About the Role We are looking for an experienced Pre-Sales Engineer specializing in BMC Helix ITSM to support enterprise sales engagements. The ideal candidate will work closely...

• 10 - 15 Years
• Qatar - Qatar

Job purpose: IT Service Management (ITSM) is a set of practices and processes to align IT services with an organization's and its customers' needs. ITSM means the firm is commit...

• 5 - 12 Years
• Riyadh - Saudi Arabia

Responsible for IT Service Management oversight, incident lifecycle management, vendor relations, and continuous improvement to enhance IT service delivery and operational excel...

• 10 - 15 Years
• United Arab Emirates - United Arab Emirates

Job Details: Role: ITSM Project Manager Employment Type: 1 year & extendable contract (Long term), outsourced Work Location: Abu Dhabi, United Arab Emirates Notice Period: Immed...

• 5 - 10 Years
• Doha - Qatar

Lead design and implementation of IT Service and Asset Management solutions, leveraging Ivanti expertise, while mentoring engineers and optimizing workflows.

• 8 - 12 Years
• Dubai - United Arab Emirates (UAE)

Manage IT service operations, incident and change management, ensuring ITIL compliance and continuous improvement while leading a professional team.

• 5 - 9 Years
• Riyadh - Saudi Arabia

Manage application lifecycle, ensure compliance, coordinate upgrades, and track vulnerabilities while supporting vendor relations and regulatory requirements.

• 14 - 18 Years
• Abu Dhabi - United Arab Emirates (UAE)

Design, implement, and manage on-premise server infrastructure. Administer Active Directory, DNS, DHCP, and Group Policies. Manage backup and recovery systems (e.g., Veeam, Acro...

• 3 - 8 Years
• Doha - Qatar

Monitor and troubleshoot IT systems, manage incidents, and ensure compliance with operational standards while collaborating with various support teams.

• 1 - 3 Years
• Dubai - United Arab Emirates (UAE)

Monitor IT systems and networks, perform troubleshooting, escalate issues, and maintain incident records in a 24×7 operational environment with strong communication skills.

• 4 - 6 Years
• Doha - Qatar

Support Incident and Problem Management processes, conduct root cause analysis, and coordinate teams for effective incident resolution and continuous improvement.

• 0 - 6 Years
• Dubai , Abu Dhabi , Sharjah - United Arab Emirates (UAE)

Responsible for troubleshooting, managing desktop images, network connectivity, and supporting enterprise applications while documenting procedures and policies.

• 3 - 7 Years
• Dubai - United Arab Emirates (UAE)

Collaborate with the Sales team to deliver IT security solutions, requiring strong networking knowledge and hands-on experience with various security technologies.

• 4 - 8 Years
• Dubai - United Arab Emirates (UAE)

Lead project planning, delivery, and compliance in IT, utilizing Agile methodologies and technical knowledge in software development and integration.

• 4 - 9 Years
• Doha - Qatar

Provide operational support for enterprise contact centre environments, manage incidents, and ensure compliance with ITIL processes while troubleshooting complex issues.

• 4 - 9 Years
• Doha - Qatar

Support and maintain IT infrastructure, networks, and applications, focusing on Oracle and Google Cloud, while utilizing ITIL practices and troubleshooting skills.

• 2 - 8 Years
• Doha - Qatar

Provide Level 2 technical support, troubleshoot hardware and software issues, manage Microsoft 365 services, and ensure compliance with IT policies.

• 8 - 10 Years
• Sharjah - United Arab Emirates (UAE)

Provide Level 1 and Level 2 production support for the Newgen application, ensuring high availability and adherence to SLA commitments. Analyze new requirements in Newgen, condu...

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

The ITIL Senior Analyst is responsible for designing, implementing, and optimizing IT service management (ITSM) and operational processes to enhance efficiency, security, and co...

• 4 - 9 Years
• Doha , Wakra , Al Khor - Qatar

Provide operational support for BMC Helix ITSM, ensuring system reliability, data quality, and effective incident management while collaborating with technical teams.

• 6 - 11 Years
• Riyadh - Saudi Arabia

Position Overview We are seeking a Senior ServiceNow Developer to assist/lead in technical design, architecture, and deployment of solutions on the Now Platform. In this high-im...

• 7 - 12 Years
• Riyadh - Saudi Arabia

Design and implement scalable, robust, and secure ServiceNow solutions that align with business objectives and best practices. Lead the technical design and development of compl...

• 2 - 7 Years
• Rabat - Morocco

Job Summary We are looking for a dedicated Application Support Engineer to provide first- and second-level support for application-related issues within the DGSN Morocco program...

• 8 - 12 Years
• Dubai - United Arab Emirates (UAE)

The Manager, IT Service Operations owns the operational backbone of the Infrastructure & Cybersecurity function. This role leads service desk operations, incident management, ch...

• 4 - 9 Years
• Riyadh - Saudi Arabia

At Six Flags Qiddiya City , the Assistant Manager IT Operations is responsible for overseeing daily IT operations to ensure the stability, security, and efficiency of all techno...

• 3 - 5 Years
• Cairo - Egypt

About the Role As Senior IT Specialist, you are the technical backbone of Trufla's day-to-day IT operations. You are an experienced, well-rounded IT professional who can handle ...

• 4 - 6 Years
• Jeddah - Saudi Arabia

The IT Change Manager is accountable for governing and facilitating the Change Management process across the organization, ensuring that all IT changes u2014 from standard to em...

• 4 - 10 Years
• Saudi Arabia - Saudi Arabia

Own and operate the end-to-end Change Management process in alignment with ITIL best practices and organizational policy. Chair and facilitate the Change Advisory Board (CAB) an...

• 5 - 10 Years
• Jeddah - Saudi Arabia

The Problem Manager owns and drives the Problem Management process within the IT Service, working to identify, investigate, and permanently resolve the root causes of recurring ...

• 5 - 10 Years
• Morocco - Morocco

We are recruiting our future Senior Support Engineer – Permanent Contract – Rabat, Casablanca or Oujda You will be responsible for the management and steering of IT services, wi...