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Experience
3 - 8 Years
Job Location
Education
Bachelor of Technology/Engineering(Computers)
Nationality
Any Nationality
Gender
Any
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
1. Functional & Business Support
Support finance users during budgeting, forecasting, and reporting cycles
Troubleshoot issues in planning templates, reports, dashboards, and Excel add-ins
Validate calculations, allocations, and data consistency
Assist in resolving data mismatches and user queries
2. Technical Support
Monitor and resolve ETL jobs, integrations, and API issues
Perform performance tuning of cubes, reports, and applications
Manage user access, security, and metadata administration
Conduct system health checks and environment monitoring
3. Data & Integration Support
Monitor automated data loads from SAP S/4HANA, POS, and other systems
Investigate and resolve discrepancies in financial data (Actuals, Budget, Forecast)
Provide support for ad-hoc data refreshes and validation
4. Enhancements & Continuous Improvement
Deliver minor enhancements such as new reports, planning templates, and dashboards
Improve existing models using current data architecture
Recommend optimizations and process improvements
5. Governance & Documentation
Maintain technical documentation, data models, and integration flows
Contribute to monthly and quarterly reporting (SLA performance, system health)
Support release management and deployment processes
Desired Candidate Profile
Strong experience with Jedox EPM (planning, reporting, ETL, cubes)
Proven L2/L3 support experience in FP&A environments
Knowledge of SAP S/4HANA integrations and financial data models
Experience in retail domain preferred
Strong troubleshooting, analytical, and communication skills
Ability to manage SLAs and work in structured support environments
Nice to Have
Jedox certification
Experience with budgeting & forecasting processes
Exposure to multi-entity or multi-business unit planning environments
Employment Type
- Full Time
Company Industry
Keywords
- Business Intelligence
- Jedox Platform Expert
- Jedox Technical Specialist
- EPM Solutions
- Jedox Support
- EPM Support Engineer
- Jedox Modeling
- Forecasting
Dicetek LLC
Dicetek is a global IT Solutions and Services Company established in 2006 with its corporate headquarters in Singapore. We continue to expand our global network while providing value-added cost-effective consulting services to our clients. DICETEK has operational offices in India, UAE, Singapore & USA. As a world-class company with a regional focus, we primarily concentrate on providing Information Technology Solutions and Professional Consulting Services, across different verticals like Banking & Financial Services, Telecom, Government, Oil & Gas, Logistics, Supply Chain, Real Estate & Manufacturing. We have a solid reputation in the technology industry for providing excellent services to our clients. Our values are represented by our integrity, thought leadership, and commitment to maintaining a high-level of excellence in the constantly evolving world of Information Technology.
Read MoreRizwana Ashfaq Ashfaq - Manager- Talent Acquisition
Office No. 307 - 3rd Floor, New Century Tower, Port Saeed Road,Opp. Deira City Centre, Dubai - United Arab Emirates., Dubai, United Arab Emirates (UAE)