Jedox EPM Support Consultant (L2/L3) Dicetek LLC

Employer Active

Posted 1 hr ago

Experience

3 - 8 Years

Education

Bachelor of Technology/Engineering(Computers)

Nationality

Any Nationality

Gender

Any

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • 1. Functional & Business Support

    • Support finance users during budgeting, forecasting, and reporting cycles

    • Troubleshoot issues in planning templates, reports, dashboards, and Excel add-ins

    • Validate calculations, allocations, and data consistency

    • Assist in resolving data mismatches and user queries

    2. Technical Support

    • Monitor and resolve ETL jobs, integrations, and API issues

    • Perform performance tuning of cubes, reports, and applications

    • Manage user access, security, and metadata administration

    • Conduct system health checks and environment monitoring

    3. Data & Integration Support

    • Monitor automated data loads from SAP S/4HANA, POS, and other systems

    • Investigate and resolve discrepancies in financial data (Actuals, Budget, Forecast)

    • Provide support for ad-hoc data refreshes and validation

    4. Enhancements & Continuous Improvement

    • Deliver minor enhancements such as new reports, planning templates, and dashboards

    • Improve existing models using current data architecture

    • Recommend optimizations and process improvements

    5. Governance & Documentation

    • Maintain technical documentation, data models, and integration flows

    • Contribute to monthly and quarterly reporting (SLA performance, system health)

    • Support release management and deployment processes

Desired Candidate Profile

  • Strong experience with Jedox EPM (planning, reporting, ETL, cubes)

  • Proven L2/L3 support experience in FP&A environments

  • Knowledge of SAP S/4HANA integrations and financial data models

  • Experience in retail domain preferred

  • Strong troubleshooting, analytical, and communication skills

  • Ability to manage SLAs and work in structured support environments

Nice to Have

  • Jedox certification

  • Experience with budgeting & forecasting processes

  • Exposure to multi-entity or multi-business unit planning environments

Employment Type

    Full Time

Department / Functional Area

Keywords

  • Business Intelligence
  • Jedox Platform Expert
  • Jedox Technical Specialist
  • EPM Solutions
  • Jedox Support
  • EPM Support Engineer
  • Jedox Modeling
  • Forecasting

Dicetek LLC

Dicetek is a global IT Solutions and Services Company established in 2006 with its corporate headquarters in Singapore. We continue to expand our global network while providing value-added cost-effective consulting services to our clients. DICETEK has operational offices in India, UAE, Singapore & USA. As a world-class company with a regional focus, we primarily concentrate on providing Information Technology Solutions and Professional Consulting Services, across different verticals like Banking & Financial Services, Telecom, Government, Oil & Gas, Logistics, Supply Chain, Real Estate & Manufacturing. We have a solid reputation in the technology industry for providing excellent services to our clients. Our values are represented by our integrity, thought leadership, and commitment to maintaining a high-level of excellence in the constantly evolving world of Information Technology.

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Rizwana Ashfaq Ashfaq - Manager- Talent Acquisition

Office No. 307 - 3rd Floor, New Century Tower, Port Saeed Road,Opp. Deira City Centre, Dubai - United Arab Emirates., Dubai, United Arab Emirates (UAE)

https://www.dicetek.net