Junior Full Stack Developer, Product Sustainability

Aspire Software

The Junior Full Stack Developer, Product Sustainability at DigitalEd plays a critical role in maintaining our world-class cloud platform. Reporting to the Manager, Software Development and sitting within our Engineering team, this role exists to partner with our Development and Customer Experience teams to solve customers' technical challenges. When our Technical Support Analysts require further product support or development expertise, you re there as a consultant to use your technical know-how and product knowledge to debug and solve problems.

u> Outcomes and Key Responsibilities: What s Expected of You /u>

• Root Cause Analysis: Investigate, identify, and resolve technical issues. Collaborate with cross-functional teams as needed to triage and solve software issues.
• Customer Focus: Build and maintain positive relations by handling requests in a timely manner. Work to remove obstacles that impede our customers' ability to love the platform.
• Write Quality Code: Build well-designed, testable, efficient, secure code. Follow departmental guidelines for coding standards and participate in code reviews. Develop in both front and back-end programming languages.
• Test: Write unit tests, service level, and UI tests with help as needed from senior teammates. Find and execute test plans and test cases, read and validate automation results.
• Knowledge Sharing: Foster a culture of documentation and knowledge sharing within the team and with business stakeholders; actively demonstrate an openness to share and receive information, updates and feedback.
• Product Knowledge: Understand the user experience of the M bius platform inside and out. Identify and document bugs and common requests; share findings with internal teams.