Junior Genesys IVR Developer Orange

Posted 30+ days ago

Experience

0 - 2 Years

Job Location

Egypt - Egypt

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Key Responsibilities:

  • Design, develop, and implement Genesys IVR and Routing applications using Composer or IRD.
  • Configure Genesys components (ACD, IVR, CTI, etc.) to meet business requirements.
  • Develop and maintain IVR flows, voice prompts, and call routing logic.
  • Troubleshoot and resolve IVR related issues.
  • Collaborate with other teams to ensure seamless integration of IVR solutions with other systems.
  • Stay updated on the latest Genesys technologies and industry best practices.

Desired Candidate Profile

Required Skills and Experience:

  • We seek a fresh developer from 0 to 2 years of experience.
  • Excellent Knowledge of Programming languages (e.g., VXML, JavaScript,Java,SQL).
  • Excellent Knowledge of database concepts (SQL, Oracle)
  • Experience with integration technologies (APIs, web services)
  • Basic understanding of voice and data communication technologies (e.g., SIP, VoIP).
  • Basic understanding of Genesys IVR components and their configuration.
  • Strong problem-solving and troubleshooting skills.
  • Attention to detail and ability to work under pressure.

Company Industry

  • IT - Software Services

Department / Functional Area

  • IT Software

Keywords

  • Junior Genesys IVR Developer

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Orange

https://www.careers-page.com/orange-eg/job/4RV8VX95

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