Junior Operations Planner

WJT International

Reports to: Brand Manager

Languages: Arabic, English and French

Key Responsibilities

Orders Preparations & Reporting

• Prepare tailored client offers based on Brand Manager s guidelines.
• Issue proforma invoices and finalize invoices for all sales transactions.
• Follow up with clients to confirm receipt of goods and ensure satisfaction.
• Handle potential claims related to any shipment arrival. Checklist applies
• CRM-related tasks: ensure accurate data entry of updates related to executed operations.

Operations / Logistics / Documentation

• Execute shipment-related documentation, ensuring high accuracy and attention to detail.
• Track ongoing shipments and report expected arrival timelines.
• Notify immediately of any early arrivals or delays.
• Perform additional operational and logistical tasks as required for specific shipments. Checklist applies

Supply Organization

• Coordinate incoming deliveries from multiple suppliers and origins, ensuring alignment with order schedules and warehouse timelines. (stock products and drop shipped products)
• Update price lists for stocked items on a weekly, monthly, and quarterly basis; revise the master offer list accordingly.
• Communicate weekly with the warehouse team regarding expected stock movements (Stock Movement Report previously in-out).
• Upon delivery, verify accuracy with warehouse team and verify that goods match supplier documents and invoices (Quality Control Checklist).
• Compile supplier invoices into a regular finance report and follow up to ensure timely payment.

Key Skills & Personal Attributes

• Excellent attention to detail and punctuality
• Strong communication skills
• Highly organized and detail-oriented
• Ability to multitask, prioritize, and work both independently and within a team
• Proactive and solution-oriented mindset
• Eager to contribute across sales, supply, operations, and marketing within a dynamic food solutions environment
• Professional, polished, and engaging presence
• High level of discretion and integrity when handling confidential information
• Adaptable and thrives in fast-paced settings