Junior Software Developer - Portfolio MS

Aspire Software

The Junior Full Stack Developer, Product Sustainability plays a critical role in maintaining our world-class cloud platform. Reporting to the Manager, Software Development and sitting within our Engineering team, this role exists to partner with our Development and Customer Experience teams to solve customers' technical challenges. When our Technical Support Analysts require further product support or development expertise, you re there as a consultant to use your technical know-how and product knowledge to debug and solve problems. The ideal person for this role is detail-oriented and curious by nature, with a passion for delighting customers and solving product problems in code. You take pride in your ability to navigate technical investigations and communicate complex interactions, simply and clearly, to bring difficult issues to a resolution.

Outcomes and Key Responsibilities:

• Root Cause Analysis: Investigate, identify, and resolve technical issues. Collaborate with cross-functional teams as needed to triage and solve software issues.
• Customer Focus: Build and maintain positive relations by handling requests in a timely manner. Work to remove obstacles that impede our customers' ability to love the platform.
• Write Quality Code: Build well-designed, testable, efficient, secure code. Follow departmental guidelines for coding standards and participate in code reviews. Develop in both front and back-end programming languages.
• Test: Write unit tests, service level, and UI tests with help as needed from senior teammates. Find and execute test plans and test cases, read and validate automation results.
• Knowledge Sharing: Foster a culture of documentation and knowledge sharing within the team and with business stakeholders; actively demonstrate an openness to share and receive information, updates and feedback.
• Product Knowledge: Understand the user experience of the M bius platform inside and out. Identify and document bugs and common requests; share findings with internal teams. Measures of Performance:

How You Know You re Doing Well

• Process Execution: Every project, automation task, and customer request is executed well, within reasonable timelines and completely. We ensure that all work in our system is done to the best of our ability given our knowledge, tooling, and experience.
• Customer Satisfaction: A desire to ensure a high quality of service to provide the best customer experience, by continually finding the next problem to solve, and solving it well.
• Effective Cooperation: Work between Development and Customer Success continually to ensure our customers' needs are met and exceeded.

Experience:

The 'Skills' that Make You Great at This

• Exposure to computer science fundamentals in object-oriented design.
• 2 to 4 years of well-rounded exposure and experience developing software services and an understanding of design for scalability, performance and reliability.
• Familiarity with professional software engineering practices across the entire development life cycle; coding standards, code reviews, source control management, build processes, testing.
• Proficiency in the complete SDLC from Analysis to Deployment.
• Experience building with AI tools like Cursor, Antigravity, Claude Code, etc as mandatory.
• Working proficiency and communication skills in verbal and written English.
• Experience or working knowledge of Google Big Query, including writing and optimizing SQL queries and working with large analytical datasets in a cloud environment.

Competencies:

The 'Stuff' that Makes You Great at This

• Excellent written and verbal communication capability, with an aptitude for breaking down technical topics into easy-to-understand concepts.
• An eye for details and specifics, you don t shy away from data or information; and you relish an opportunity to set things straight or organize.
• Independent problem-solving capabilities, and analytical skills. You don t give up when you don t know the answer immediately and you're humble enough to ask for help whenever you need it.
• Familiarity with professional software engineering practices across the entire development life cycle; coding standards, code reviews, source control management, build processes, testing.