Junior Support Executive – Emirati National (Freshers) OMA EMIRATES General Tr. Co. LLC

Multiple VacanciesEmployer Active

Posted 1 hrs ago

Experience

0 - 1 Year

Job Location

Sharjah - United Arab Emirates (UAE)

Education

Any Graduation

Nationality

Emirati (UAE)

Gender

Any

Vacancy

2 Vacancies

Job Description

Roles & Responsibilities

  • Provide first-level technical support for software applications and user queries

  • Assist in troubleshooting basic system issues and escalating complex cases

  • Support users with login issues, navigation, and system usage guidance

  • Maintain and update support tickets in the helpdesk system

  • Coordinate with internal teams to resolve user concerns in a timely manner

  • Perform basic system testing and report bugs or errors

  • Document common issues and solutions for future reference

  • Ensure high levels of customer service and user satisfaction

Desired Candidate Profile

Immediate Profiles

Employment Type

    Full Time

Company Industry

  • General Trading
  • Export
  • Import

Department / Functional Area

  • Software Development
  • Application Development (IT Software)

Keywords

  • Arabic Language
  • IT Support Specialist
  • Technical Support Representative
  • Client Support Executive
  • Problem Solving
  • Help Desk
  • Support Specialist
  • Client Relations
  • Customer Support Representative
  • Troubleshooting

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OMA EMIRATES General Tr. Co. LLC

OMA Emirates Group is a technology-centric company, committed to providing solutions in the area of Card Personalization, Payment Issuance, Acquiring and Digital Banking. Bringing together technical and business expertise necessary to transform conventional payment solutions to digital payments. This is driven by multiple factors, including new electronic payment methods focused on convenience, speed, reliability and seamless consumer experience. Being the number one service provider for the payment industry in the MENA region we also provide various value-added services like E-Vouchers, Loyalty Application and various others.

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Aparna Valsan - HR

Flat No. B601, Al Sour Investment LLC Building, Ibrahim Mohammed El Madfah Street, Alsour, 3314, Sharjah, United Arab Emirates (UAE)