Key Account Executive (FMCG)

Pamco

1. Account Management & Client Relationships
Build and maintain strong, long-term relationships with all clients
Service existing accounts and actively develop the client s portfolio
Collect customer feedback and work on improving customer satisfaction
Handle customer complaints efficiently and provide appropriate recommendations

2. Sales Performance & Business Development
Develop sales strategies and business plans to increase market share and sales
Submit customer orders in line with approved price lists and product literature
Follow up on and ensure achievement of assigned sales targets

3. Field Execution & In-Store Excellence
Perform regular client visits according to the daily call cycle
Ensure brand image and marketing guidelines are respected in all stores
Organize and monitor product displays, shelf placement, and pricing

4. Commercial, Financial & Inventory Control
Execute commercial offers, credit terms, and ensure compliance with signed contracts
Manage collections and periodic account reconciliation
Monitor stock levels and expiry dates at client level to avoid out-of-stock or returns
Take responsibility for inventory monitoring within assigned accounts

5. Market & Internal Coordination
Monitor and report competitor activities and market trends
Coordinate daily with the sales manager to track performance, targets, and action plans
Coordinate daily with merchandisers to ensure proper in-store execution
Coordinate with the marketing department to prepare promotions, displays, stands, and campaigns

6. Reporting & Administration
Submit daily visit reports and ensure proper follow-up on action points
Perform any other duties as requested by management