Key Account Manager
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Multiple Vacancies
Posted on 23 Oct
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
10 Vacancies
Job Description
Roles & Responsibilities
- Manage and nurture relationships with key accounts to ensure long-term satisfaction and retention.
- Serve as the primary point of contact for assigned clients, addressing their needs and resolving issues promptly.
- Develop a deep understanding of clients business objectives and tailor solutions to meet their requirements.
- Collaborate with internal teams to deliver seamless service and support to key accounts.
- Identify opportunities for account growth and upselling of additional products or services.
- Prepare and deliver regular account reviews, performance reports, and strategic recommendations.
- Negotiate contracts, pricing, and service agreements in alignment with company policies.
- Monitor account performance metrics and proactively address any areas of concern.
- Coordinate the onboarding process for new key accounts, ensuring a smooth transition.
- Stay updated on industry trends and competitive landscape to provide valuable insights to clients.
Desired Candidate Profile
- Bachelor s degree in Business Administration, Marketing, or a related field.
- 1-2 years of experience in account management, client relations, or a similar role.
- Proven ability to manage multiple accounts and prioritize tasks effectively.
- Strong interpersonal and communication skills, both written and verbal.
- Demonstrated problem-solving abilities and a customer-centric mindset.
- Experience working in a fast-paced, office-based environment.
- Ability to collaborate with cross-functional teams to achieve client objectives.
- Excellent organizational skills and attention to detail.
- Proficiency in CRM software and Microsoft Office Suite.
- Willingness to learn and adapt to evolving client needs and industry trends.
Company Industry
- Recruitment
- Placement Firm
- Executive Search
Department / Functional Area
- Sales
- Business Development
Keywords
- Key Account Manager
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